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Visitor Services Associate

Job Details

Milford, OH
Part Time
Not Specified
Negligible
Any

Job Posting Date(s)

02/11/2025
02/28/2025

Description

Visitor Services Seasonal Associate

Purpose

With specific direction from the Visitor Services Coordinator, welcome and check-in all visitors to CNC. Provide information utilizing excellent customer service skills. Work in a collaborative manner to execute all activities with the highest standards for safety, customer service, and in keeping with CNC Mission, Values, and Principles.

Essential Job Responsibilities

  • Identify all visitors entering Cincinnati Nature Center by scanning membership cards, collecting daily admissions fees, or asking for the purpose of their visit
  • Promote Cincinnati Nature Center through the highest quality of customer service including selling memberships, providing information regarding the site and educational programs and any other information that will enhance the visitors experience
  • Maintain accurate visitation records
  • Register and count dogs entering the property
  • Assist the Visitor Services Coordinator in generating and implementing new ideas that will improve the visitors experience

These job responsibilities represent only the essential and most significant duties of the position. This job description does not exclude other work assignments, directives and responsibilities not mentioned herein.

 

 

Qualifications

Education & Competencies:

High School Diploma or equivalent

Communication:

  • Strong written and oral communication skills
  • Must maintain confidentiality of sensitive and confidential information

Qualifications:

  • Outstanding customer service skills
  • Excellent phone skills
  • Strong organizational skills
  • Commitment and ability to articulate CNC Mission
  • A sense of humor, creativity, and an entrepreneurial spirit
  • Ability and desire to learn
  • Must pass a background check and remain current on First Aid/CPR

Computer Skills:

Proficiency in Microsoft Office products, email and database software preferred.

Work Schedule

  • Flexible up to 24 hours/week
  • Evening, weekends and rotating holiday shifts required
  • Occasional travel to other site location(s) may occur

Work Environment:

The work is performed indoors in an office environment and outdoors in the nature preserve.

Physical Demands:

This position requires the following physical activities: pushing, pulling, climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity.

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