Visitor Services Associate Nature Ranger

This includes monitoring wildlife populations, maintaining trails, and educating visitors about the local ecosystem. With direction from the Visitor Services Manager provide a uniform presence on the property during busy weekends to ensure proper usage and enthusiasm of our land and safety for our guests. The position starts at $14 per hour. 

Direct reports:

None

KEY RESPONSBILITIES

• Perform patrol duties to ensure safety and enjoyment of guests while protecting our land.
• Serve as an ambassador to visitors advising on trails, facilities and programs.
• Disseminate information regarding rules and regulations of property.
• Act as first responder in emergency situation

• Additional Job Responsibilities
• Assist with parking on busy days
• Report any down trees or potentially dangerous conditions to Front Desk Staff
• Communicate with facilities on necessary needs around the property
• Check with the Public Program Associate to provide support.
• Proactively evaluate safety protocols and signage

These job responsibilities represent only the essential and most significant duties of the position.

This job description does not exclude other work assignments, directives and responsibilities not mentioned herein.

SKILLS

• Working knowledge of Microsoft Office including the use of Outlook
• Willingness to learn other software as needed
• Use of copy machines, postage machines, telephone, and other general office equipment
• Collaborative working style utilizing strong organizational and customer service skills

ABILITIES

• Be a passionate advocate for nature to articulate the mission of Cincinnati Nature Center
• Communicate effectively and professionally including oral, written, and listening methods

• Manage time and multiple priorities to meet deadlines
• Establish and maintain effective working relationships with internal and external contacts
• Exhibit good judgement, honesty, integrity, and responsibility

• Completion of High School or higher 
• Experience in communications
• Customer Service and facilitation

• This position requires the following physical activities: pushing, pulling, climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity.

• Work is primarily performed on-site at either of our locations outside.
• Local travel may be required. Some travel to regional conferences may be required. When a Nature Center vehicle is not available, the use of personal vehicle (reimbursed at IRS recommended rate) may be needed for Cincinnati Nature Center business.

• Mission Support: Inspiring Conservation through personal experiences, education, and care for the land.
• Essential Qualities: Must enjoy nature, be energized by finding creative solutions, and possess a sense of humor, creativity, and an entrepreneurial spirit.
• Background Checks: Employment is contingent upon the successful outcome of BCI and FBI background checks.  Background checks are conducted in compliance with applicable federal and state law, under code 5104.013.
• CPR & First Aid: Certification must be obtained and maintained throughout employment.
• Professional Learning, Development, and Required Training:  Employees shall engage in ongoing professional learning and development as well as shall complete ongoing required training relevant to safety, certification, and best business practices.
• Special Events: From time to time, employees shall be required to support special events which may fall outside of the normal work schedule including weekends/evenings.