Human Resources Coordinator

STR Behavioral Health is seeking a HR Coordinator to join our team! This is a full-time, HYBRID position, working Monday. Wednesday and Friday ONSITE and Tuesday and Thursday remotely. Hours are 9a-5pm Eastern Time. Travel to locations within the STR network required (Bethlehem, Levittown. Warminster, Mahanoy City, Lancaster.)

About Us

STR Behavioral Health’s premier mental health and addiction treatment centers are in Levittown, Bucks County, and Lehigh Valley, and Mahanoy City, Pennsylvania. The programs we offer include detox, residential, partial hospitalization, intensive outpatient, and outpatient care with licensed recovery housing. We work closely with every client to create personalized, high-quality treatment plans that cater to their specific needs, increasing their chances of success.

What we offer:

•        Collaborative environment dedicated to clinical excellence
•        Multiple Career Development Pathways
•        Company Supported Continuing Education & Certification
•        PPO & HDHP Health Plan Options
•        Flexible Dental & Vision Plan Options
•        100% Company Paid EAP Emotional Well-Being Support
•        100% Company Paid Critical Illness (with health enrollment plan)
•        100% Company Paid Life & ADD
•        401K with Company Match
•        Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
•        Generous Team Member Referral Program
•        Parental Leave

How You Will Contribute:

The Human Resource Coordinator provides day to day human resources support for a behavioral healthcare treatment network.  The Human Resources Coordinator provides internal customer service to employees.  The Human Resources Coordinator is responsible for supporting the administrative functions for the Human Resources operations within the network.

Essential Responsibilities

1. Partners with the Human Resources Manager to promote and streamline effective processes that ensure the tasks within the department are completed efficiently and accurately.       
2. Supports key initiatives related to customer service, core values, engagement, recruitment, payroll and benefits.   
3. Escalates complex employee relations issues to ensure company-wide practices remain consistent. 
4. Maintains an up-to-date understanding of facility staffing, recruitment, and support needs.
5. Serves as the primary point of customer service for staff on items related to HR systems/processes.
6. Conducts regular new employee orientation and onboarding in a warm and welcoming manner
7. Assists with maintenance, creation, and distribution of HR related forms and communications.
8. Conducts reference checks and background checks in accordance with policy.
9. Ensures employee files are accurate and includes appropriate documents according to the licensing requirements for the state licensure and Joint Commission.
10. Monitors dates for compliance with monitoring performance review dates, certifications, license, competencies, etc.
11. Assists Human Resources Manager and payroll specialists with monitoring payroll practices.
12. Supports recruiting and onboarding efforts.

Additional Responsibilities

1. Acts as a point of customer service for staff on times related to Paycom and Relias.
2. Organizes, attends, and participates in various meetings, as requested.
3. Provides tactical support for various HR initiatives, as requested.
4. Performs other duties as assigned.

What We're Seeking

Education and Experience

Position requires an associate's degree or equivalent in combined education and experience and 2+ years’ experience of Human Resources related experience.

Other Requirements

Position requires incumbent to have a valid driver’s license, and an acceptable driving record for the last three years.

Skill Competencies

• Navigation:  Navigates the organization and accomplishes HR goals, creates alignment to organization’s strategic direction and culture, promotes change, manages the implementation/execution of HR initiatives, promotes HR function as key business partner.
• Ethical Practice: Maintains high levels of personal and professional integrity, acts an ethical agent within the organization, promotes core values of integrity and accountability throughout the organization.
• Relationship Management: Creates and maintains a network of internal and external professional contacts, builds and maintains relationships, works as an effective member of the organization, manages conflict while supporting the organization.
• Communication: Effectively crafts and delivers concise and informative written and verbal communications, listens to and addresses the concerns of others, appropriately translates information throughout various levels of the organization while exercising a high level of discretion/judgement, models effective communication to others throughout the organization.
• Cultural Effectiveness: Values and considers the perspectives and backgrounds of all customers, interacts with others in a culturally competent context, promotes a culture and practices that promote diversity, equity, inclusion and belonging.
• Business Acumen: Demonstrates an understanding and alignment with the organization’s operations and business/growth objectives, to include competitive external environment; applies business tools and analysis to inform HR initiatives in alignment with the overall strategic direction of the organization.
• Consultation: Works with internal stakeholders to evaluate challenges and identify opportunities/solutions, builds ongoing support for HR solutions to meet the changing needs of the organization and customers.
• Critical Evaluation: Collects and analyzes data to interpret and promote findings that elevate HR initiatives in support of organizational strategic objectives, utilizes data to inform business decisions and recommendations.

Civiq, LLC dba Steps to Recovery Behavioral Health and all affiliated companies provide equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Civiq, LLC dba Steps to Recovery Behavioral Health reserves the rights to modify, interpret, or apply this job description in any way the organization desires.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise.  The employment relationship remains “At-Will.”