Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.
Role - General Manager, Downtown Crossing
Compensation & Benefits
- Salary: $68,000-$72,000
- Quarterly Bonus Program
- Health Insurance Program, including medical, dental and vision
- $70/mo phone stipend ($840/yr)
- Company sponsored laptop
- 12 PTO Days & 5 Sick Days (increases with tenure)
- Option to join company-sponsored 401k plan after a 1-year waiting period
- Pre-Tax Commuter Benefits (based on location)
- Employee Discounts
- 50% off in shack (excludes alcohol)
- 25% off Luke’s Online Market
- Free access to mental health resources and licensed counselors
- Opportunities for advancement in a growing company
- Casual Work Environment, Flexible Scheduling, & Great Work/Life Balance
Do you care about working for an ethical, environmentally-focused company? Do you thrive working in a supportive and collaborative environment that values and solicits open and honest communication? Then you will love working at Luke’s Lobster! We believe all boats rise when you put people, community, and the environment at the heart of all decision-making.
Duties & Responsibilities
We offer delicious, high-quality seafood that our guests love. To make that happen you’ll be-
- Building, leading, and developing a dynamic and diverse team
- Engaging in friendly guest interaction
- Actively working alongside your team on the line
- Analyzing sales and controlling expenses, payroll, and inventory
- Utilizing your exceptional attention to detail, safety, cleanliness, and organization
Qualifications
- Two years restaurant manager experience (preferred)
- Strong financial acumen, including an understanding of P&Ls and COGS
- Required food handler certification
- Ability to handle shellfish / tolerate exposure to shellfish allergen
The Luke's Lobster Story
Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city. He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009. Now, 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe. We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, Maine and then ship directly to our shacks, grocery partners, and consumers. From the dock to our guests, we’ve cut out the middleman. This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.
We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow. We value diversity, creativity, transparency and open communication from all levels. Please visit www.lukeslobster.com for more information.
Equal Opportunity Statement
Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Luke's Lobster expressly prohibits all forms of workplace harassment. Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge. Essential job functions include standing for sustained periods of time, lifting objects from lower to higher positions, ascending or descending stairs, and bending, crouching, and reaching to low and high places. Luke's Lobster is a participant of E-Verify.
