iGaming Business Development Manager

Konami Gaming is looking for an iGaming Business Development Manager to join our team!

This position is responsible for communicating with the iGaming Management Team and 3^rd Parties to support the iGaming sales and customer service process.  The iGaming Business Development Manager manages the relationship with key customers and ensures their business needs are driven through the organization professionally and appropriately.  Primary responsibilities include planning/forecasting, prospecting, negotiating new commercial agreements, and facilitating the game release process.  This role will involve regular customer communications (both written and verbal), product demonstrations, trade show participation, and conducting analyses to define customer requirements relevant to Konami’s iGaming products.  It requires close coordination with the Research & Development, Quality Assurance (SQA), Compliance, Sales, Marketing, and Service departments.  This position also requires the flexibility to act autonomously at all times while adhering to overall department and company policies and procedures.

What you'll be doing:

Business Development

• Communicate with 3^rd Party Casino Operators and Platform Providers about the iGaming Products and Roadmap
• Perform product demos for potential customers
• Facilitate the preparation of new commercial agreements by negotiating deal terms, reviewing agreement drafts, and coordinating with iGaming management and Legal teams
• Take lead in the creation of iGaming sales tools (e.g., presentation material)
• Provide and maintain resources for the iGaming management team to track and monitor opportunities and forecast revenue
• Represent iGaming team in tradeshow planning, installation and support

Customer Relationship Management

• Liaise with assigned key iGaming customer accounts to ensure that their issues and concerns are addressed in a timely and effective manner and that a high level of customer satisfaction with KGI is maintained for both products and services. 
• Develop effective working relationships with key decision makers for each assigned key customer account.
• Foster open and direct two-way communication with these individuals. 
• Set and manage customers’ expectations
• Ensure customers and their iGaming users have a good understanding of the product
• Identify and engage the appropriate KGI resources to resolve client issues and take advantage of business opportunities (i.e., Sales, Customer Support, R&D, Compliance, etc.)
• Describe technical issues to Compliance, R&D, and customers
• Respond to customer inquiries and support tickets

Game Release Support

• Update customer-facing documentation portals to ensure the customers have access to marketing assets, roadmaps, approval letters, and other details required to launch new games
• Coordinate with customers and IT to ensure they have access to our customer-facing portals (e.g., SharePoint)
• Support iGaming Product Management with data entry and deployment verification tasks needed to launch new titles

New Market Entry Strategy

• Review regulatory and technical requirements for new markets
• Identify gaps between existing functionality and requirements
• Collaborate with Senior Management, Engineering and Compliance to develop a new market entry strategy, including business cases
• Review internal and external performance reports and provide recommendations regarding new distribution opportunities and the product roadmap

Special Projects

• Work on special assignments that are critical in nature to meet revenue, customer satisfaction issues, timeframes, and other business goals unrelated to core responsibilities.
• Document and update in-house knowledge database for iGaming products

Konami Offers

• Competitive Wages
• Great 401(k) plan with company match
• Comprehensive health benefits package
• Generous Company paid Holidays and Paid Time Off (PTO)
• Tuition reimbursement program

About Konami Gaming, Inc.:

For Players. For Operators. For Each Other.

Konami Gaming, Inc. entered the US gaming market in the 2000s and we have spent the last two decades moving the industry forward with breakthrough games, head turning cabinets, and a casino management system that brings it all together. Over that time, we have garnered our share of awards and established a corporate culture of success and innovation.

A world leader in systems and game development, Konami can offer you the best of both worlds - stability within a dynamic, creative environment. We are excited to announce that Konami Gaming Inc. is growing and expanding into new product lines, including premium and standard games, and new market segments. As we enter a new growth period for the Company, we are expanding our reach to attract top talent in game studio operations, technology and product development. 

What we'll want you to have:

• Bachelor’s degree or higher in Marketing, Hotel/Hospitality, Business, Engineering, Technical Arts or related fields, or equivalent combination of education and experience in gaming industry.
• Previous experience in iGaming.  A minimum of three years of related experience.  Casino management experience desirable; product management, product marketing and/or slot floor understanding and technical certification preferred.
• Intermediate and above level understanding and usage of Microsoft Office products.  Must be able to communicate professionally and efficiently (verbal and written) with all levels of the business.  Must be able to obtain and retain gaming licensure.

Additional Requirements:

• Travel Percentage: 30% minimal. Employee must be flexible to the needs of the business.

Work Environment:

• Full time / 40+ hours per week. Must be flexible for overtime, including evenings, weekends and holidays as required.
• Position shall work primarily in an office environment. Position shall maintain a cubicle in close proximity of other cubicles and offices.
• Must be comfortable working in a cubicle with limited working space for long hours with the ability to remain seated at the computer terminal for extended periods.  Extreme repetitive motion using keyboard, mouse and telephone.  Position can be high stress and extremely fast paced.  Ability to handle directive, assess situations, enter into dialogue and complete tasks. Must be able to communicate verbally and write in English.

Konami Gaming is an Equal Opportunity Employer committed to diversity in the workplace. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, marital status, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

If you need a reasonable accommodation because of a disability for any part of the employment process, please call 702-616-1400 and let us know the nature of your request and your contact information.