Position Type and Expected Hours of Work
This is a full-time position. Hotel shifts for this position are assigned from 7am – 3pm and 3pm – 11pm. All effort is made to ensure that hours are primarily on the shift for which you are hired. However, alternate shifts, extended hours, nights, weekends, and holidays may be required on occasion.
Work Environment
This job operates in a bar/restaurant/commercial kitchen environment in an indoor hotel. This role routinely utilizes standard kitchen and bar equipment such as refrigerators, freezers, glassware, and utensils required in the preparation of drinks for hotel guests. This job also requires use of commercial cleaning supplies consistent with cleaning a restaurant bar.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; bend; kneel; squat; sweep and push; twist; smell; and reach with hands and arms, and requires the ability to lift up to 50 pounds.
Qualifications:
- Know your work schedule and follow it with a high degree of reliability.
- Work in a cooperative and friendly manner with fellow employees.
- Maintain professional attire and personal hygiene.
- Maintain a clean, neat and orderly work area.
- Perform your job according to standard operating procedures.
- Read, understand and follow all policies, procedures and rules as stated in the Employee Handbook and any Policy manual.
- Implement management company and hotel's safety and emergency policy & procedure (i.e., evacuation, first aid, etc.) to include removing all safety hazards, following company's programs and safe lifting techniques.
- Inform management promptly of any work-related problems or guest complaints.
- Provide guest satisfaction.
- Promote the hotel through goodwill, courtesy and a positive attitude.
- Attend all scheduled training classes and meetings.
Required Education / Experience
- Minimum: High School Diploma, GED Equivalent or five (5) consecutive years of consistent employment.
- Preferred: 1 to 2 years’ directly related customer service experience. Prior experience within the Hospitality industry preferred.