Coordinator, Volunteer - Meal service

Applications accepted on an ongoing basis until position is filled.

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927.  We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need.  Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.  

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

SUMMARY

Recruits and places volunteers in positions that support the delivery of  meal services.  Provides information, support, and guidance to both episodic and full time volunteers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implements program objectives and performance standards as directed by supervisor/ management to support our mission.
• Follows budget as set by manager. Provides input into process.
• Maintains accurate and timely program statistical data to meet reporting requirements.  Enters data and generates reports, including a monthly department report showing volunteer service hours.
• Ensures accurate and complete volunteer records are maintained.
• Completes necessary administrative duties (paperwork, etc.) timely and accurately.
• Recruits, screens, interviews and places volunteers.  Determines appropriate assignments for volunteers based on interests, skill set and departmental needs.
• Promotes volunteerism through talks, tours and relationships with churches, businesses and academic institutions.
• Develops and implements a formal volunteer recruitment and training program for meal service volunteers.
• Assists staff with working with, evaluating and supporting volunteers and community service workers.
• Maintains professional ties with other service organizations/boards/committees for the benefit of the program.
• Maintains appropriate level of contact with volunteers to support them in their efforts.
• In collaboration with appropriate internal personnel, develops and implements volunteer recognition and retention events and activities.
• Coordinates volunteer performance evaluation at least annually.
• Maintains confidentiality of client and agency information.
• Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of client and agency information.
• Regular and predictable attendance.

OTHER DUTIES AND RESPONSIBILITIES

• Participates effectively as a team member through communication, cooperation, information sharing and problem solving.

• Participates in staff trainings and programs as required.
• Any other tasks or duties as assigned.

QUALIFICATIONS 

• Computer skills and use of basic software programs, including Microsoft Word, excel and databases to enter data, create and generate reports and create communications and presentations
• Excellent written and verbal communication skills, ability to make presentations in front of groups
• Excellent interpersonal, written and verbal communication skills
• High level of community resources awareness.
• Organized, detailed and thorough in record-keeping and documentation requirements.

• Knowledge of appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BA/BS) from accredited four-year college or university in a related field; and one to two years related Human Services/Marketing experience; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid CO driver’s license, satisfactory driving record and proof of insurance required.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to handle and feel.  The employee frequently is required to stand, walk, sit, and reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel: minimal within local area

The noise level in the work environment is usually moderate.

COMPENSATION & BENEFITS:

Salary:  Starting at $20-$23/hr.

Schedule: The Samaritan House is open 24 hours a day, 7 days per week. 

Training: We provide a robust training curriculum that will support our employees throughout their career.  Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 
• 15 Paid Holidays annually (shelters are 24/7, if a holiday is worked, holiday pay is included).
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM? 

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers.  We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA