JOB QUALIFICATIONS
Education: Ungraduated degree in Information Systems or related field preferred.
Licensure: Network+ or CCNA certification preferred.
Experience:
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A minimum of six (6) years work experience with on-prem and hosted systems (preferably iCommand, Carescape, and/or a like MDI configuration and management tools) along with a support issue tracking system;
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A minimum of eight (8) years work experience with microcomputers and an understanding of microcomputer application and networking software.
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Hamilton Medical Center (HMC) would accept an equivalent combination of education and experience providing the candidate possesses the knowledge and abilities required by the position.
Skills:
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A highly motivated, detail and service oriented individual that can work effectively with minimal direction in a job environment which requires creative leadership and precise written and verbal communication, problem solving, organizational and technical skills;
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A technical and functional understanding of hospital and related information systems that will allow credibility in the eyes of hospital and HHCS management, end users, Information Services personnel, consultants and vendors;
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A self-motivated, detail and service oriented individual with supervisory, organization, typing and precise communication skills.
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Ability to work with and utilize to the best advantage the Hamilton Health Care System representatives of various vendors and consultants;
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A mature individual with a strong sense of organization.
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PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Typical office/information systems environment, subject to frequent interruptions, heavy deadline requirements, along with high noise potential and cool temperatures in the data/print center. The associate frequently works with sensitive and confidential patient and business information.
The individual must be able to do the following:
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maintain control;
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effectively establish and update priorities and exercise accurate judgment during high stress and peak workload periods;
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communicate effectively with management, members of the staff, system users, consultants and vendors in order to complete their requests;
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to lift, transport and install computer equipment;
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maintain a flexible schedule required in order to accommodate unusual work schedules and other responsibilities.
Full-Time Benefits
- 403(b) Matching (Retirement)
- Dental insurance
- Employee assistance program (EAP)
- Employee wellness program
- Employer paid Life and AD&D insurance
- Employer paid Short and Long-Term Disability
- Flexible Spending Accounts
- ICHRA for health insurance
- Paid Annual Leave (Time off)
- Vision insurance