About the Role
We are seeking a highly detail-oriented and proactive Product Data Specialist to own and elevate the quality of our product data across our B2B website and ERP systems. This person will serve as the linchpin between Product Management, IT, and Marketing, ensuring product data is accurate, consistent, and optimized for both internal efficiency and external customer experience.
This role is central to improving how we present products digitally — from faceted search filters to product descriptions — and will have a direct impact on customer engagement, SEO performance, and sales conversion.
Key Responsibilities
Product Data Management
- Serve as the primary owner of product data hygiene across our eCommerce platform and ERP system.
- Establish and enforce data standards, formatting consistency, and completeness across all product categories.
- Collect, maintain, and optimize item attributes (e.g., specs, facets, categories, tags) to support discoverability and intuitive site navigation.
- Proactively identify gaps in data quality and track down missing information from internal and external sources.
Cross-Functional Collaboration
- Act as the liaison between Product Managers (from various SBUs), Marketing, and IT to gather, validate, and distribute product data.
- Translate technical product attributes into user-friendly language that aligns with marketing and SEO best practices.
- Support new product launches and SKU expansions by coordinating data collection and readiness.
Governance & Process Building
- Develop scalable processes for managing large volumes of product data and ongoing enrichment.
- Help define and evolve product taxonomy and schema to align with business and user needs.
- Serve as a subject matter expert on data quality KPIs and establish metrics for auditing and continuous improvement.
