Clinical Support Representative Job Description
Essential functions of the position include but are not limited to:
- Primary function is to be a liaison between physician and patient via electronic messaging.
Prepares and communicates messages to the physicians regarding patient requests for test results, and follow up care.
Prepares messages directly to physician for patient requests of prescription refills.
- Ability to communicate effectively in person, on the telephone and in writing.
- Extensive knowledge of practice policies, and procedures.
- Ability to work independently, and as a team worker.
- Able to demonstrate accuracy, efficiency and strong organizational skills.
- Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages.
- Strong computer skills and interpretation for both EHR and PM systems.
- Medical Assistance Certificate or equivalent experience
- 2 years clinical experience in a medical environment.
- Strong knowledge base of Medical Terminology
