Human Resources Generalist

JOB SUMMARY 

The human resources generalist oversees and manages all employment-related operations to further the company’s workforce efficiency goals and facilitate in creating a harmonious workplace culture and working environment for employees. This position performs professional work of considerable difficulty overseeing a range of administrative functions related to human resource management. This position also conducts regular human resources training for employees and supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Serve as a liaison between operations and employees by handling questions, interpreting, and administering company policies and helping to resolve work-related problems.
• Provides advice and counsel to department heads, managers, and staff on updating, interpreting, and implementing programs and policies related to human resources.
• Manage employee relations issues such as work complaints, harassment allegations or other employee concerns in accordance with company standards and regulatory requirements.
• Ensures that department managers are implementing employment policies properly and uniformly.
• Manage the offboarding including conducting exit interviews for voluntary resignations.
• Maintain all employee personnel records, such as but not limited to payroll, medical, training records, etc.
• Provides weekly HR reports to management pertaining to employment issues arising in that workweek across company departments. Weekly HR reports are to also include a list of items completed, pending, or planned by the Director of Human Resources for that week.
• Develops, reviews, and revises company policies and procedures as needed and as required for legal compliance.
• Ensures compliance with employment, safety, and other employee-related laws, regulations, and requirements.
• Identifies key performance indicators for employees and employee retention.
• Performs internal department checks and balances to mitigate legal liability exposure.
• Support Director of Human Resources with compliance initiatives to reduce legal risks and ensure legal compliance.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• Administer healthcare plans and wellness programs for employees. Performs benefits administration, including, open enrollment, employee benefit changes, and communicating benefits information to employees. Include medical, dental, vision, COBRA, life/disability, and HSA/FSA. Assists with billing inquiries, adding, and terminating employee benefits and claims. Assists with group renewals.
• Administers (401K) retirement plan.
• Perform quality checks of benefits-related data and ensure compliance with current legislation.
• Administer Education Tuition Reimbursement Program.
• Administer Company leaves of absence program (i.e., FMLA, CFRA, ADA and Workers Compensation). Communicates with employees regarding their needs for leave, ensuring that all employees are aware of their responsibilities; gathering and completing all required paperwork; facilitating smooth and timely return to work, relaying communication between employees and their managers; advising managers and employees on the interaction of leave laws with paid time off, overseeing the return-to-work process for employees; administering other company time-off programs; drafting and recommending revisions to company leave policies.
• Administer Workers Compensation Program. Process workers’ compensation claims promptly and accurately. Work closely with Managers and Supervisors to identify accident causes and fill out the required paperwork. Reply to all employee questions and inquiries regarding their claims. Manage communications with insurance providers. Keep and prepare records of investigation reports, witness statements and medical reports.
• Coordinate conferences, meetings, or special events, such as luncheons and company events.
• Develop constructive and cooperative working relationships with fellow employees.
• Assist in various areas as needed such as recruiting, and payroll as required assistance.
• Performs other related duties as assigned by management.

NUMBER OF PEOPLE SUPERVISED

• 0 direct reports. This position does not have direct reports, but the Human Resources Generalist may stand or act in a supervisory role in the absence of the Director of Human Resources.

NUMBER OF PEOPLE SUPERVISED

• 0 direct reports. This position does not have direct reports, but the Human Resources Generalist may stand or act in a supervisory role in the absence of the Director of Human Resources.

EDUCATION, EXPERIENCE & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education – bachelor’s degree in business management, human resources, or equivalent field preferred. (Equivalent years of experience may be considered in lieu of degree).
• Licenses/Certifications – PHR-CA or SPHR-CA or ability of obtaining certification is a plus.
• Relative Experience – 5-7 years in a generalist role, specialist, or relevant support position and thorough knowledge of federal, California, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits and negotiation, and personnel information systems. Knowledge of employee benefits and laws such as FMLA, ERISA, COBRA, HIPAA, etc.
• Industry Related Experience - Aerospace/Airline/Aviation/FAA Compliance experience a plus.
• Customer Service - 4 years of experience in a fast-paced, high volume, customer-focused environment.
• Valid Driver’s License and clean driving record required. Must successfully obtain a Driver badge through the Southern California Logistics Airport.

OTHER SKILLS AND ABILITIES (Competencies) the individual must possess:

• Computer Skills – Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint) along with experience with HRIS and Talent Management System and ERP software such as Paycom, Corridor etc.
• Assertiveness, perseverance, energy, and passion – results-oriented behavior required to be successful in a human resource role.
• Language – Excellent written and verbal communication (English). Fluency in a second language, particularly Spanish, is a required.
• Effective and strong presentation and communication skills with the ability to deliver presentations.
• Drive for Results – Steadfastly pushed self and others for results.
• Personal Accountability – Owns actions and results; keeps commitments.
• Conflict Management – Can find common ground and get cooperation with minimum conflict.
• Interpersonal Savvy – Build constructive and effective relationships, uses diplomacy and tact.
• Ability to gain trust and respect.
• Negotiation – Effectively explores alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
• Perseverance – Pursues everything with energy, drive, and a need to finish; seldom gives up even in the face of resistance or setbacks.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Team Player - Ability to work autonomously but be a team player with a professional attitude and take on multiple tasks.
• Good Judgment - Must be able to exercise good judgement.
• Self-Motivated - Must be self-motivated and can process complex systems and logically think through problems.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.

POSITION LOCATION:

• There is no travel required for this position.
• Work location - CTS Facility Victorville, CA.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Sedentary work. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.