Replacement Driver-Deliverer, Home Delivered Meals- Non-Unionized

ESSENTIAL DUTIES AND RESPONSIBILITIES

The RiseBoro Home Delivered Meals (HDML)/Meals-on-Wheels program provides thousands of meals daily to various communities in Brooklyn, NY. Under the general supervision of the Associate Director and Director, Part-time, minimum of 24 hours a week with additional hours possible, and availability on call the Replacement Driver-Deliverer of HDML is responsible for the daily delivery of meals to homebound clients. The Replacement Driver-Deliverer is required to maintain delivery records and safely operate and maintain all assigned RiseBoro vehicles. Additionally, the Replacement Driver-Deliverer will assist with Kitchen Aide and custodial responsibilities custodial duties Specific duties and responsibilities include:

· Pack and deliver home-delivered meals for any daily assigned route based on program need; ensure the use of appropriate heating and cooling resources as appropriate

· Ensure the designated client receives the intended appropriate meal and any program material/information

· Enter accurate units per delivery in real-time via company-issued cellphone and/or maintain an accurate daily log of meals delivered per program requirements; assist in organizing meal delivery routes to minimize time and distance between delivery points

· Maintain vehicle cleanliness and ensure it is in good operating condition at all times by conducting daily inspections; report any operational issues or structural defects immediately to the Logistics Manager and/or program management

· Ensure any collected contributions are reported to a supervisor and properly accounted for i.e. submit contributions to the bookkeeper

· Report any difficulties encountered with meal delivery, change in client status, and/or any noticeable client concerns to coordinators and management per program protocol i.e. no-answers, client on vacation, unlocked doors, unusual client appearance or questionable interaction, hospitalization, medical episode, disorientation, etc.

· Move unpacked and stored food or supplies to designated areas as needed

· Deliver program material and information to homebound clients, not limited but including CityMeals on Wheels boxes.

· Deliver supplies and paper goods to other agency programs and congregate sites as needed

· Maintain accurate daily gasoline and mileage records; ensure all maintenance and repairs are documented via vehicle report log for submission to program management regularly

· Ensure the timely pickup and return of the delivery vehicles to the garage or the appropriate parking location daily

· Ensure proper safety precautions are practiced when driving RiseBoro vehicles at all times; report any accidents or incidents immediately per program protocol i.e. Logistics Manager, direct supervisor and police as required

· Assist with Kitchen Aide duties, i.e. prep work for senior lunches, clean up, etc.

· Assist with pick-up and delivery of congregate meals to other program sites if needed

· Drop off and pick up interoffice mail as needed

· Other related duties/program assistance as needed or assigned by program management

COMPETENCIES

· Ability to work independently on assigned delivery routes; and ability to work well with others as a contributing member of a team

· Self-starter with a positive attitude; strong interpersonal skills; customer service oriented

· Ability to walk long distances and climb stairs as needed; Ability to lift/carry up to 30lbs

· Knowledge of and a genuine concern for the physical, mental, and emotional needs of older persons

· Ability to be organized with attention to detail

· Highly observant and aware of one’s environment

· Basic knowledge of and ability to understand, read, write, and speak English

· Ability to read maps and follow printed directions; strong ability to follow instructions

· Ability to manage efficiently and execute assigned tasks

· Ability to multitask and work efficiently in a fast-paced environment

· Ability to communicate effectively including the use of RiseBoro’s communication tools i.e. MS Teams, email, text and calls etc.

· Basic knowledge and ability to use MS Office and other applications

· Knowledge of the Brooklyn, NY area and various communities is a plus

· Commitment to RiseBoro’s mission, vision, and values

· Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities

· Commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION AND EXPERIENCE

· Some completed High School or equivalent coursework required; High School Diploma or equivalent preferred

· A valid New York State Driver’s License - Class D or C required

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.