Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you’ll tackle exciting challenges and grow. See which positions are open and apply today.
We offer
- Competitive Pay
- Flexible Scheduling
- Career Development / Advancement Opportunities
- Paid Time Off
- Health Benefits
- Travel Industry Discounts
At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.
Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
DUAL ASSISTANT GENERAL MANAGER
Associates are paid weekly!
SUMMARY
Assist the Dual General Manager in planning, directing, and coordinating the operations of the assigned hotels, including implementing policies and managing daily operations. Effectively manage the overall operations of the Front Desk for assigned hotels. Effectively manage the work activities of housekeeping personnel to ensure clean, orderly, and attractive rooms in the assigned hotels. Effectively manage the overall operations of the Breakfast Area and personnel. Ensure all hotel associates are properly trained in guest service and safety procedures.
ESSENTIAL FUNCTIONS
- Assist the hotel GM in developing short and long-term operating plans.
- Ensure compliance with the policies and procedures for both hotels.
- Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards.
- Investigate and resolve guest’s quality and service complaints.
- Select, train, supervise, develop, schedule, discipline, and counsel team members according to hotel policies and procedures.
- Conduct performance evaluations.
- Monitor payroll hours and reports.
- Assign duties and inspect work.
- Apply the company handbook and employment and labor laws in a fair and equitable manner.
- Coordinate with Dual GM and Maintenance in the repair and maintenance program as related to guestrooms and public areas.
- Maintain lost & found log.
- Completes reports paperwork (e.g., forecasts, annual budgets, action plans)
- Attends, as well as schedules and conduct, departmental meetings.
- Reports any unsafe conditions immediately.
- Complete all other duties assigned by the hotel Dual GM.
- Regular and reliable attendance and punctuality are essential functions of this position.
- Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.
PHYSICAL DESCRIPTION
- Lift and carry weight averaging 20lbs frequently, maximum weight frequently 50lbs.
- Standing/walking up to two miles per day on cement, tile, asphalt, and carpet.
- Reaching/overhead extension to pull items down.
- Pushing and pulling average weight frequently 50lbs, maximum weight frequently 150lbs.
- Repetitive motions of bending, kneeling, stooping, and twisting.
WORKING CONDITIONS
- Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust and noise.
- Must adhere to Company safety standards and procedures.
- Hearing, eye, and hand protection as needed for equipment operation.
- Exposed to computer printer noise, telephone noise, and fluorescent lighting.
SUCCESS FACTORS
- Ability to manage according to employment laws in jurisdiction.
- Ability to plan and organize the work of others.
- Ability to adjust schedule changes and cover shifts on short notice.
- Able to work a variety of hours/shifts.
- Effective time management (e.g., planning, prioritizing, delegating, directing)
- Effective communication, both verbal and written with associates, guests, and members of management.
- Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
- Ensure prompt and courteous service to guests to ensure all guest experiences are superior.
- Meets or exceeds productivity standards.
- Ability to communicate with guests as well as team members.
- Follow all safety procedures.
