Hotel Housekeeper

POSITION SUMMARY: Responsible for the cleaning of guest rooms in assigned areas of the Hotel or Lodge.

ESSENTIAL DUTIES: Specific areas of responsibility including, but not limited to:

• Vacuum, sweep, scrub, mop, clean carpets and flooring in Guest rooms.
• Dust and polish furniture, curtains, framed pictures; vacuum upholstered furniture; clean glass, mirrors, and appliances.
• Scrub, disinfect, and deodorize showers, toilets, wash basins, and other bathroom and vanity fixtures.
• Remove trash and debris from Guest rooms.
• Strip beds and remake with fresh linens.
• Replenish towels, linens, amenities, and other supplies in Guest rooms.
• Report items found in Guest rooms to the Housekeeping Supervisor.
• Routinely inspect Guest rooms for maintenance needs, i.e. burned-out light bulbs, plumbing, electrical problems, and carpentry needs reporting to the Housekeeping Supervisor.
• Take responsibility for a “Pass Key” during assigned shift, turning it in at the end of the shift to the appropriate person.

QUALIFICATIONS

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

1. Required Education: N/A   Preferred Education: HS DIPLOMA
2. Work Experience: N/A
3. Knowledge, Skills, and Abilities: N/A
4. Professional Licenses & Certifications Requirements: N/A
5. Must be 18+ years old and be available for all shifts, including weekends and holidays.
6. Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
7. Must adhere to all Cliff Castle Casino Hotel policies and procedures.
8. Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.