Celebrate Life, the Southworth Way
The Company: Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.
With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!
The Benefits: We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, paid time off, and more.
Grow with us! The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.
Be YOU with us! At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.
About The Abaco Club: The Abaco Club is a paradise for the soul. It is an unassuming haven crafted in the pursuit of connection, happiness and belonging. Here, members unwind in barefoot luxury in island-inspired homes, golfers take on the #1 golf course in The Bahamas, and generations come together on 2 miles of uninterrupted white sands on one of the most pristine beaches on Earth.
Working at The Abaco Club means being part of a vibrant community that values your knowledge and offers opportunities for professional growth and development. Here, you can turn your passion for hospitality into a rewarding career while enjoying the stunning scenery of this beautiful place. Become a part of our team and help us show what makes the Abaco Club truly extraordinary.
The Opportunity: The Room Attendant Supervisor oversees the daily operations of the housekeeping team to ensure member and guest accommodations are consistently maintained at the highest level of cleanliness and comfort. This role provides leadership, guidance, and support to room attendants, ensuring service standards are met and that the country club’s values of excellence, hospitality, and attention to detail are consistently upheld.
Duties and Functions
- Supervise, train, and support room attendants in maintaining cleanliness and presentation standards across all guest and member accommodations.
- Conduct daily room inspections to ensure quality control, cleanliness, and adherence to established standards.
- Assign and monitor daily workload schedules, ensuring proper staffing coverage and timely completion of duties.
- Assist with housekeeping duties when needed, maintaining a “hands-on” leadership approach.
- Monitor inventory of cleaning supplies, linens, and amenities; communicate needs and coordinate with the Housekeeping Manager for replenishment.
- Address member and guest concerns promptly and professionally, resolving issues to ensure satisfaction.
- Enforce safety, security, and sanitation procedures in all housekeeping operations.
- Document and report maintenance issues or damage to facilities for timely resolution.
- Support onboarding and continuous training of staff, reinforcing proper cleaning techniques, service etiquette, and club standards.
- Collaborate with other departments (Front Desk, Maintenance, Food & Beverage) to ensure seamless service delivery.
Qualification Standards
- High school diploma or equivalent; hospitality or housekeeping management training preferred.
- Minimum 2 years of housekeeping or room attendant experience, with at least 1 year in a supervisory role.
- Strong leadership, organizational, and interpersonal skills with the ability to motivate and mentor staff.
- Knowledge of cleaning techniques, products, and sanitation standards.
- Ability to perform physically demanding tasks (standing, bending, lifting up to 30 lbs.) for extended periods.
- Strong attention to detail with excellent problem-solving abilities.
- Professional appearance and demeanor with strong communication skills.
- Flexibility to work evenings, weekends, and holidays as needed.
The Room Attendant Supervisor plays a vital role in creating a welcoming and pristine environment for members and guests of the club. By leading the housekeeping team with integrity, professionalism, and a commitment to excellence, this individual ensures that every stay and visit reflects the club’s reputation for luxury, comfort, and outstanding service.
Apply today to start your new career, the Southworth Way
Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.
