Director of Product

Director Product Management          

At Openforce, you will find a career experience that will challenge you, satisfy you, and make you proud to work for this Software as a Service (SaaS) and services company. Teamwork and transparent communication are the hallmark of this company. The focus is on high-performance, high customer service and delivery standards. Openforce is a well-established company with an excellent reputation in our industry. Openforce delivers the leading integrated cloud software suite for the independent contracting community, including onboarding, settlement pay, compliance, insurance, and recruiting.   

The Director - Product Management position is new and will be responsible for Product Management “blocking & tackling” – including oversight of all details, mechanics and processes to ensure successful delivery of the product roadmap. This is a hands-on role (player/coach) expected to define, refine and model the product management processes, and coach and mentor the product management team to ensure consistency across all products. In addition, the perfect candidate possesses a strong analytical and strategic skill set and is comfortable outline a strategic vision for long term business growth. 

The perfect candidate will have experience understanding the delicate balance between Product, Operations, and Marketing and will understand how to present a business case and go to market plan. Experience in Operations or Product for a start-up or technology company strongly preferred. 

Key Responsibilities 

• Lead/manage/mentor the Product Management team of between 2 and 4 (Prod Mgr, Assoc Prod Mgrs/Owners) 

• Define/Refine/Optimize the product management methodology to support scalability and on-target delivery 

• Research and support a business case for all major Product initiatives 

• Drive success of Product team to lead with well researched and defined business case for all Product stories 

• Familiarity with the PR FAQ and Product Press Release Business case method of product planning 

• Expert at drafting a Lean Canvas business plan 

• Comfortable and skilled at assembling a strong product business plan to be presented at executive and board level for approval 

• Proficiency and basic skills for revenue modeling in Microsoft Excel 

• Expert sales skills when communicating value proposition of Openforce products to existing and prospective customers 

• Strong ability to collaborate across Sales, Marketing, and Engineering 

• Drive success of each Product sprint/release from product perspective 

• Oversee Release Planning including Roadmap development/reporting, establishment/coordination of priorities, creation of user stories, etc.  

• Coordinate sprints and releases with Engineering team and other Business Stakeholders (Program management, Marketing, Sales, Customer success and others) 

• Proven and demonstrable experience building a business plan for product initiatives or opportunities 

• Comfortable with basic financial projections, excel models, and presenting to senior and executive leadership 

• Liaison closely with all key Stakeholders, Product & Project Managers, and Development teams, to coordinate, prioritize, and communicate/report on-going status to deliver the product roadmap 

• Actively shapes the Product team by sharing best practices and successes, and providing feedback to more junior team members to help them improve their skills 

• Establishes, monitors and reports on key product management success metrics 

• Interfaces/communicates regularly with company executives while under-promising and over-delivering 

Qualifications 

• Bachelor's degree or equivalent practical experience, preferably in a start-up or the technical field  

• Prior experience at gig economy or tech companies such as Uber, Lyft, DoorDash, GrubHub, Postmates, GoPuff, Apple, Amazon, Google strongly preferred 

• Experience working with and communicating with Executive leadership, investors, and board members  

• 5+ years of experience as Product Manager or Product Director in a SaaS company 

• Experience creating strategic product roadmap(s) from conception to launch and working with cross-functional teams 

• Skilled with Excel, Scrum, Jira, and Confluence 

• Understanding or experience with day-to-day backlog prioritization 

• Experience building and presenting business cases to senior leadership 

• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing 

• High level knowledge of insurance products and components as relevant to transportation industry and contract workers 

• Ability to influence multiple stakeholders without direct authority 

• Has the ability to manage multiple competing priorities 

• Has strong team leadership skills and experience 

Competencies 

• Is very passionate about technology and product management with a strong customer focus 

• Strong and demonstrable execution skills 

• Team Leadership expertise 

• Fosters the highest level of commitment among their teams through transparent communication about business challenges, successes, and results 

• Comfortable presenting to executives 

• Quickly and effectively communicate complex information to a variety of audiences; adjusts approach to the most appropriate medium, channel, and tone to ensure content is received 

• Excellent communicator 

The Perks 

• Continuing education and career development 

• Full Benefits Package including: Medical, dental, vision and 401k 

• Vacation and Holiday Pay  

• Casual dress code and creative office environment 

Job Type: Full-Time Exempt 

Salary: DOE – Base + Performance Bonus 

Travel: Up to 20% as required  

Passion, excellence, respect, accountability and having fun are just the beginning. Openforce believes that our culture is at the core part of what makes us successful.  We are looking for someone who understands good culture and will help shape it as it evolves.