Are you ready to embark on a journey that combines efficiency, teamwork, and the thrill of being on the move? If you're eager to join our team as a Warehouse and Delivery Agent, your commitment to efficient and reliable deliveries will significantly contribute to our operational excellence!
Purpose: This role supports AIS’s purpose of providing technology that works for our clients and revolutionizes their business while providing services they’ll fall in love with.
Major Goals:
- Maintain an On-Time Delivery performance of 98% or greater.
- Establish and maintain 97% or greater inventory accuracy through Cycle Counts.
- Establish a production throughput: (Start, Build, Set-Up, Pre-Flight, to Complete) with Copiers in 2.5 hours and Printers in 1.5 hours.
Job Functions: The Warehouse and Delivery Agent is a critical member of our Logistics team responsible for exemplifying our culture, making deliveries with a smile, and assisting in the Warehouse.
Daily tasks include, but not limited to:
- Load/Unload trucks for deliveries and receipts.
- Verify the contents of delivery against delivery paperwork.
- Deliver scheduled parts to Service Technicians in a timely manner.
- Deliver scheduled supplies to customer locations in a timely manner.
- Clean the warehouse by sweeping floors, breaking down cardboard boxes, and disposal of trash on a daily basis.
- Perform inventory management updates, transfers, and physical counts as required.
- Prepare machines for freight shipment.
- Check forklift daily and other warehouse equipment to verify if in proper working order.
- Obey traffic laws and follow established traffic and transportation procedures.
- Establish/maintain sales order vs. actual equipment validation prior to and leaving AIS dock.
- Establish/maintain Dispatch Track delivery and removal data integrity including leaving AIS dock, all Start/Stop times, verification of equipment delivered, photos of (Delivered/Removal) equipment, customer signature, title, and date.
- Assist with the Assembly, Build, and Set-Up of new equipment per production schedules.
- Install and set up new equipment at customer site.
- Move existing equipment to new locations as required.
- Remove old equipment from customer sites as needed.
- Verify the removal items against removal paperwork.
- Provide basic equipment operation and function training to customers.
- Provide customer service by answering any questions customers may have.
- Remove equipment that is beyond economic repair (BER) from the school sites as needed.
- Bring removed equipment back to the warehouse and tag equipment as directed from removal forms or Logistics Coordinator & Logistics Manager.
- Pick up miscellaneous items from various vendors as directed by the Logistics Manager.
- Maintain valid service and delivery records in Dispatch Track program.
- Other duties as assigned.
Who we are:
AIS is a Premier IT Business Technology Company headquartered out of North Las Vegas, NV with additional branches in Southern California.
AIS’s Core Values: We Adapt and never lose our Integrity to Surpass expectations- We are AIS-NOW. This is aligned with the AIS Mission Statement: Our mission as a Company is to Exceed our customers’ expectations by providing unparalleled business solutions with leading edge technology products, coupled with unmatched service, supplies, and support. Our foundation of work ethic, integrity, and teamwork enable us to work within a culture that cares about our customers, our community, and each other.
We offer a comprehensive benefits package including medical, dental, vision, life, 401(k) Savings Plan with company match, PTO program that includes vacation time, personal time, and volunteer time off. We offer recognition programs and incentive travel rewards. Company sponsored events, team building events as well as a robust Leadership Development Program.
AIS is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued.
