Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements including softgels, tablets, capsules, powders, teas, dietary supplements, and vegetarian softgels.
We are a trusted partner to our customers when it comes to innovation and have one of the strongest R&D, product formulation and technical teams in the industry. We are recognized as the leader in plant-based softgel innovation and our ability to encapsulate difficult formulas. We seek out innovation across our entire business and pass that knowledge and expertise to our customers.
ABOUT THE ROLE
We are seeking a dynamic HR Compliance & Workforce Operations Expert to serve as a strategic and operational leader within our HR function. This hybrid role bridges our Center of Excellence (CoE) and HR Operations, ensuring both high-level compliance strategy and hands-on workforce execution in a regulated nutraceutical manufacturing environment.
The ideal candidate will have experience in nutraceuticals or pharmaceuticals, thrive in a fast-paced production setting, and bring a proactive, solutions-oriented mindset to workforce management and compliance.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES
- Develop and implement frameworks, policies, and best practices for HR compliance and workforce management.
- Standardize labor practices and compliance processes across multiple sites.
- Drive innovation in workforce planning, compliance automation, and labor analytics.
- Maintain real-time workforce rosters by department/shift; reconcile with Finance and Operations.
- Support leaders with staffing forecasts and peak cycle planning.
- Deliverables include: Compliance playbooks tailored to manufacturing environments, workforce planning models and tools, benchmarking labor practices across regions.
- Manage day-to-day compliance and workforce logistics at the City of Industry site.
- Conduct regular audits, reporting, and direct support to plant managers and supervisors.
- Oversee shift scheduling, labor tracking, and incident reporting.
- Ensure adherence to California labor laws, OSHA standards, and internal HR policies.
- Partner with managers on corrective action plans for compliance or workforce gaps.
- Build and maintain HR dashboards (turnover, absenteeism, incident reporting, OT trends) for leadership review.
- Coordinate compliance and safety training (harassment prevention, OSHA, GMP); maintain training matrices.
- Lead employee relations case management (investigations, documentation, corrective actions) and trend reporting.
- Partner with Quality and EHS to align compliance and workforce practices with GMP, OSHA, ISO, and FDA standards.
- Maintain and update HR, safety, and labor policies; conduct quarterly audits for compliance with federal, state, and local laws.
- Ensure HR processes align with audit requirements (training records, personnel files, time & attendance).
- Administer OSHA 300/301 logs, injury/illness reporting, and Cal/OSHA documentation.
- Support incident investigations with EHS/Quality and ensure corrective actions are implemented.
- Track compliance exposure and workforce sentiment to anticipate employee relations or organizing risks.
- Support required government reporting (EEO-1, VETS-4212, ACA, etc.).
