Overview: A Kolter Hospitality Houseperson delivers service excellence to our guests by assisting the Housekeeping department in creating a larger than home, welcoming experience. This position is responsible for maintaining all corridors and public areas and assists Housekeepers with supplies, linens, and removal of trash.
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Performance Expectations:
- Ensure housekeeper carts and closets are stocked and organized
- Empty dirty linen and trash from housekeeping carts and take to the appropriate location.
- Checks with housekeepers to ensure they have supplies
- Vacuum hallways
- Clean elevator landings and doors.
- Monitor hallways and walls for scuff marks and remove.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while keeping a steady pace.
Committed to the success and growth of the company.
Act honorably, even when no one is watching.
Eagerness to grow and/or develop within the company
Passionately provide personalized guest service