Accounts Receivable Specialist/Billing Specialist

A FirstCall Mechanical Company

ACCOUNTS RECEIVABLE/BILLING SPECIALIST

Location: Lawrenceville, GA

WHO IS FIRSTCALL MECHANICAL?

C2H Air and Electric is a commercial HVAC services provider in the Atlanta metro area. Founded in 2013, C2H Air and Electric partnered with FirstCall Mechanical in 2024.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: 

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

POSITION OVERVIEW

We are currently seeking an experienced Accounts Receivable/Billing Specialist to join our fast-growing C2H Air & Electric Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.

JOB RESPONSIBILITIES

• Invoice all service orders submitted to billing by dispatch, major projects, and preventive maintenances
• Enter invoices on customer third party platforms and monitor for corrections and updates
• Support AIA billing for the Construction Department by printing, gathering signatures, notarizing, and submitting monthly construction pay applications by the twentieth of every month
• Maintain accounts receivable records to ensure aging is up to date
• Make collection calls by examining invoices that are late for payments
• Reconcile accounts receivable ledger with the general ledger
• Work closely with other departments to resolve billing issues or disputes
• Monitor incoming payments and ensure they are applied correctly
• Make electronic or cash deposits to company bank accounts
• Generate, maintain and process Preventative Maintenance Agreements
• Process all New Customer Request Forms timely, verifying proper signature/authorizations received with completed W-9, entering, and documenting in system and maintaining paper records
• Provide weekly AR report to the Accounting Manager regarding aging or any issues concerning receivables
• Perform other duties and projects assigned

ACCOUNTABILITIES

• Invoice Generation & Processing
• Payment Collection & Application
• Account Reconciliation
• Aging Report & Collections
• Customer Account Management
• Financial Reporting & Month-End Closing

ORGANIZATIONAL ALIGNMENT

This position reports to the local accounting manager and works closely with the local branch leader and team.

• Associate degree or 3 years' experience in accounting
• Mechanical billing experience preferred
• AIA billing experience preferred
• Excellent computer skills, Excel experience required, Adobe experience preferred
• Must be detail-oriented
• Excellent verbal communication skills
• Ability to multi-task and make sure work is completed properly and efficiently
• Excellent organization and problem-solving skills
• Ability to meet deadlines and work in fast paced office setting
• Takes gentle care of all company owned equipment and assets
• Ability to work overtime as necessary
• Working knowledge of BuildOps, a plus

BEHAVIORAL PROFILE

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem-solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, and multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use their hands to operate the computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.