People Operations (HR) Generalist

Location: Augusta, GA
Employment Type: Full-Time, Salaried

🔍 Are you the type of professional who never lets the details slip?
If you take pride in accuracy, organization, and follow-through, this role is built for you. At Southern Industries Home Improvement, we know the small details make the biggest difference — especially when it comes to our people.

About Us

At Southern Industries Home Improvement, we believe people are the foundation of our success. We’re seeking a detail-oriented and motivated People Operations (HR) Generalist to join our team in Augusta, GA. This role is ideal for an HR professional who thrives on precision and accountability, with a strong focus on workers’ compensation and benefits administration.

Position Overview

The People Operations (HR) Generalist is responsible for managing critical compliance and employee support functions. You’ll handle workers’ compensation claims from start to finish, ensure precise benefits administration, and partner with managers and employees to maintain a safe, compliant, and supportive workplace. Candidates with experience in a captive or self-insured insurance environment will be given priority consideration.

Key Responsibilities

Workers’ Compensation

• Submit first reports of injury, maintain OSHA logs, and track lag time with accuracy.

• Manage all aspects of workers’ compensation claims, including documentation, reporting, and return-to-work coordination.

• Serve as the liaison with insurance captive partners, medical providers (e.g., Concentra), and attorneys.

• Coordinate light duty and return-to-work plans with managers and track restrictions to ensure compliance.

• Attend annual workshops and stay current on regulatory requirements.

Benefits Administration

• Accurately process benefit enrollments, qualifying events, and terminations in Paycom.

• Manage multiple plans, including health, dental, vision, disability, accident, critical illness, and retirement.

• Track benefit premiums, arrears, and ensure data integrity.

• Support open enrollment by posting guides, attending location meetings, and setting up plans in Paycom.

• Attend annual benefits conference to maintain industry knowledge.

General People Operations

• Provide clear guidance to managers and employees on workplace injuries, safety, and related policies.

• Maintain accurate, confidential employee records in HRIS systems.

• Support employee relations, onboarding, and compliance projects.

• Collaborate with the People Operations team to strengthen culture and engagement.

Qualifications

• 3–5 years of HR experience with direct responsibility for managing workers’ compensation cases.

• Experience in benefits administration strongly preferred.

• Strong knowledge of federal and state employment laws.

• Highly organized with exceptional attention to detail and accuracy.

• Proficiency with HRIS (Paycom preferred) and Microsoft Office Suite.

• SHRM-CP, PHR, or similar certification a plus.

Why Join Southern Industries?

• Work in a role where precision and follow-through are valued.

• Be the trusted resource employees and managers rely on for accurate, timely information.

• Access professional development through workshops, conferences, and certifications.

• Enjoy a competitive salary and a comprehensive benefits package.