Project Manager

Position Summary:   The Project Manager will support the sales team in delivering high-quality, timely solutions for our clients. This role involves collaboration with internal departments and the maintenance of external client and vendor relationships to ensure project success. The Project Manager will play a critical role in cultivating new and repeat business by providing detailed support essential for project execution.

Key Responsibilities:

• Maintain effective, healthy, and interactive relationship with all Sales team staff
• Develop accurate estimates for all custom jobs using internal tools and provide them to the Sales team promptly
• Organize and maintain accurate pricing and offerings from all suppliers to ensure the most up-to-date information is available
• Be able to interpret and decipher frame build drawings for all client graphic needs
• Accurately and efficiently enter all Sales Order details into the system to reflect the project scope
• Initiate and maintain relationships with each client to specify project timelines, define task deadlines, and obtain payments based on clients’ terms
• Collaborate with outside vendors for necessary services (e.g., I&D, Freight, Furniture, Flooring, LED) to book services and ensure high-quality performance
• Work closely with internal departments to gather necessary information, set deadlines, and complete tasks on time
• Address issues as they arise with a solutions-oriented approach and a positive mindset
• Use internal systems and software efficiently to ensure proper access to project files and maintain redundancy
• Perform other duties as assigned

Preferred Qualifications:

• College degree or equivalent work experience
• 2+ years of customer service experience; order entry, project coordination or management experience preferred

• Detail Oriented, organized with high respect to following processes
• Great internal and external written and verbal communication
• Understands how to time manage and prioritize tasks based on urgency
• Good Collaborator with a team and with the customer
• Self-Starter able to adapt to multiple ERP/CRM systems and processes
• Multi-tasker and able to adapt to changing needs daily
• Ability to think quickly, make decisions and solve problems

​​​​​​​Working Conditions:

• Position is in our Buford office
• Ability to stand, walk, bend throughout the workday
• Might be called upon to respond to customer inquiries outside of normal business hours