Metropolitan Family Service
Position Description
Position Title: Program Coordinator II (SUN Site Manager)
Location: Centennial High School
Reports To: Regional Program Manager
Dept/Program: Community Schools FTE: 1.0 (40 hours/week)
Status: Exempt
Created: March 2025 Job Number: PCCHS0303
General Description:
Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.
Values:
- We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services
- We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence
- We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity
CORE VALUES
Agency Culture:
- We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services
- We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence
- We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity
Equity & Social Justice
- Values working in a multicultural, diverse environment
- Values and supports inclusion and program access for clients
- Supports agency goals for reducing disparity in outcomes for communities of color
- Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege
General Function:
Under the general supervision of the Regional Program Manager, the SUN Site Manager is responsible for day-to-day operations, including but not limited to: safety of students, collecting attendance, schedule/school building logistics, and the recruitment, hiring, training, and supervision of program staff. There will be a strong collaboration with the Successful Families Program Coordinator and the SUN Youth Advocate (SYA) to bring targeted and widespread support to students. The Site Manager builds and maintains relationships by clearly communicating, achieving set goals, and collaborating with the students/families, school day staff, and community partners. The Site Manager creates and maintains a long-term vision for the program in collaboration with the program advisory and family engagement team. They are always looking for ways to innovate/improve programs and systems, identify steps needed to achieve long- and short-term goals, and can work independently and within groups.
The Site manager oversees program quality, maintains and tracks grant compliance, and is responsible for the data entry of both SUN and 21st CCLC offerings at Centennial High School. The position requires a high level of understanding and ability to operate Google Workspace, Excel, MFS Database systems, and school district database systems. The Centennial High School SUN Program currently operates Monday through Friday with over 500 Students per year, 60 partnerships, and approximately 30 offerings per session. The position requires the Site Manager to be on site or in the office for 90% of the week (10% hybrid option if approved by the Program Manager), and the ability to flex hours within the work week as there will be late nights with community events and/or field trips.
Program Administration
- Minimum of two years of experience in program development and administration
- Experience in developing and managing budgets
- Advanced knowledge and competency to operate a personal computer
- Advanced competency in using Word, Excel, Google Suite programs and various database programs
- Possesses strong verbal and written communication skills
- Ability to manage multiple projects simultaneously
- Possesses excellent time management and organizational skills
- Possesses excellent classroom and behavior management skills
- Ability to effectively manage and maintain confidential and sensitive information
- Ability to recognize and manage critical incidents within program and/mandatory reporting regulations and responsibilities
- Ability and commitment to continuous quality improvements and innovation of program
Supervision
- Demonstrated effective and consistent successful supervision of temporary and regular staff and ability and experience with mentoring staff on effective supervision skills Experience and thorough understanding of effective communication skills
- Effective understanding of employment laws, rules, and regulations
- Ability to provide necessary information in a timely manner to staff and volunteers
- Ability to set quality standards for programming and ensure adherence to standards
- Abilities and experience in the development and supervision of academic enrichment and/or recreational programs
- Demonstrates continued accountability for effective, timely, and consistent supervision of staff and volunteers
Teamwork
- Ability to work independently and to collaborate with other MFS Site Managers and to model effective teamwork skills
Essential Duties and Responsibilities:
- In collaboration with school administration, staff, advisory committees, families, and grant partners, the SUN Site Manager will develop core services to address the academic, enrichment, recreation, leadership, college, and workforce readiness and social service needs at Centennial High School. The services must be developed to meet the needs of a large and culturally diverse school with a focus on target groups listed in 21CCLC grant and School Improvement Plan
- Recruit, hire, train, and supervise a diverse group of staff, student tutors, ASB Advisors, and volunteers
- Provide leadership and create a successful team environment in the program and partner space, including facilitating a monthly partner meeting
- Work directly with MFS Human Resources Department regarding hiring, employee performance, and employee relations issues
- Oversee all aspects of extended day activities – aligning services of community partners, school-led activities, and MFS activities into one comprehensive model
- Survey and assess community needs and strengths by distributing, collecting, and tracking County and 21CCLC surveys
- Develop and maintain strong and positive relationships with school administration, staff, students, families, and community partners
- Recruit, coordinate, and implement orientations each session for local community providers and ASB Advisors to offer their services on site and maintain those relationships with strong communication and follow-through
- Draft partner agreements and memorandums of understanding with community organizations
- Coordinate the implementation of family involvement and adult education opportunities that engage a diverse group of parents, guardians, and community members in the school
- Conduct outreach and market the program to students and families, informing them of available resources and events
- Effectively and consistently session updates and keep regular contact with families
- Provide information and assist with connections to broader community and social service resources
- Create strong connections with students while maintaining professional boundaries
- Support healthy student transitions into and out of the school, including summer programs
- Meet regularly with advisory council, family engagement team, school staff, and community providers
- Perform administrative tasks, including organizing and facilitating meetings, developing and coordinating the advisory council and family engagement team, drafting an annual work plan and budget, compiling and disseminating program and MFS information, data collection and collecting, writing and submitting required progress reports for both SUN and 21stCCLC required reporting
- Attend regular supervision meetings with the MFS Program Manager, monthly MFS department meetings, and weekly Principal Meetings
- Actively participate in all agency and program meetings, trainings, and retreats
- Organize, submit, and maintain personnel records and documentation as required
- Provide data and written reports as required
- Effectively and consistently market the organization, communicating about MFS and its programs in a way that is both compelling and on message. Follow marketing guidelines in place when communicating with staff, volunteers, clients, partners, and potential supporters
- Comply with Metropolitan Family Service policies and procedures as outlined in the Employee and Supervisory Handbooks
