DESTINATION HOME CASE MANAGER

Summary of Position
The Destination Home (DH) Case Manager has the responsibility to support ASD’s intermediate and long-term residential stability of all house assigned residents. Promote the organization’s mission and goals, to respect the confidentiality of all who come to us for information or assistance. And to personally maintain the dignity and integrity of one who is placed in a position of public trust. The DH Case Manager continuously works to help improve the organization’s open communication.

The focus of this position will be to ensure efficient delivery of quality case management services to clients through assessment, planning, service procurement, delivery, coordination, and monitoring, ensuring all services are offered in an inclusive, respectful and professional manner. The DH Case Manager reports directly to the DH Housing Program Manager and is required to attend case conferences and other meetings as directed. All client data must be accurate and up to date. Because the position manages confidential information for clients, the DH Case Manager must demonstrate the highest degree of professionalism. This position is full time.

Duties and Responsibilities

• Provides support, assessment and case management service to individuals.
• Engage with residents and service providers through personal intervention/interactions, incorporating relevant information as part of care planning and referrals.
• Provide options/referrals related to substance use and mental health.
• Refers residents to appropriate community agencies for further assistance and provides discharge planning to ensure post-resident care.
• Provides outreach and information to the community regarding agency procedures and health and welfare agencies.
• Participates in intake planning including, but not limited to, intake calls and off-site interviews.
• Establish and monitor the care and growth plan for all residential clients.
• Work with intra-agency resources to maintain a clear and ongoing path of success for all residents.
• Provide outreach information to the community regarding housing graduates and success strategies proven by program participants.
• Provide linkages to agency, community and government services and monitor referral completion including state insurance continuation programs, medication assistance programs, benefits/health coverage programs such as, SSI, SSDI, Medicaid, Medicare, housing programs, etc.
• Maintain current documentation and records of case management services as well as statistical data required by the programs. Enter database information, and any other agency specific data in HMIS and other utilized agency programs in a timely manner.
• Assess client stability and provide referrals to increase the level of stability and self-sufficiency.
• Work closely with all departments to ensure client success.
• Assist in maintaining current information for client records and complete administrative reporting on a timely basis.
• Other duties as assigned.

Additional Responsibilities

• Participate actively in any fund raisers provided by ASD.
• Respond to calls, and/or, emergencies at any time.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• BA/BS required in social work, human services, or related field, MSW, LCSW, or three years of experience.
• Experience in psychology, social services and particularly in the field of HIV/AIDS care is highly desired.
• Preference will be given to those applicants who have experience providing case management to populations with issues including mental illness, substance abuse, chronic health and/or homelessness.
• Familiarity with databases, internet, Word, Excel, and Outlook
• Access to reliable transportation required
• Proficient in English oral and written language skills required
• Fluency in Spanish is highly desirable

Physical Requirements

Must be able to sit for long periods of time. Also, lift up to 15 lbs., stand, stoop, bend, push, pull and climb stairs.

Plan for Continued Training

The incumbent will participate in all agency training and development programs and will maintain continuing education requirements for continued certifications.

Benefits:

• 401(k)
• 401(k) matching
• Health Insurance with FSA
• Dental insurance
• Vision insurance
• Life insurance
• Employee assistance program
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Referral program
• Retirement plan

Schedule:

• 8-hour shift
• Monday to Friday
• Work Location: In person

Equal Employment Opportunity Statement

ASD is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are respected and valued. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.