For more than 150 years, Simpson has met the changing needs and desires of Philadelphia area seniors from diverse backgrounds. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner’s Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do.
Simpson provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees.
Simpson is looking for a Move-in & Marketing Coordinator to join our dynamic team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Look at the details below for the position.
This position is responsible for the administrative activities of the Sales and Marketing team, including compiling sales reports, assisting in event planning, and organizing move-in paperwork. This position also supports the sales team in handling inquiries, scheduling tours, and providing excellent customer service to residents and prospects alike.
Essential Duties
- Responsible for maintaining reports on a regular basis, including but not limited to inventory reports, waitlists, pending move in lists, occupancy reports, and weekly and monthly reports as assigned.
- Assist current residents and families needing to transition to another level of care. Be point of contact throughout the move process.
- Monitor and maintain all marketing collaterals to have ready for handout and mailing.
- Meet with scheduled move-ins to complete required move in documentation. Be point of contact for prospects moving into the community.
- Professionally manages all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision and accurate documentation of all contact.
- Assist with maintenance of sales database as assigned and set appointments for sales team.
- Interacts with other departments, assuring that apartments are properly prepared for move-in; keeps all pertinent parties apprised of move-in dates and possible adjustments.
- Copies, distributes, and files all paperwork as it relates to the move in process and ensure proper parties have paperwork needed to support move in process.
- Meet and greet visitors to ensure they feel welcomed and supported until the sales team can meet with them.
- Attends in-service training and educational sessions as required and assigned.
- Meet with the Director of Sales and Marketing concerning daily assignments, policies, procedures, and assigned projects.
- Assist with event functions both internally and externally to drive prospects to the community.
- Participate in regular team meetings to discuss sales and marketing updates and areas of opportunity to support.
- Assist with gathering content regularly for social media purposes.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications relevant to the job
ALL SIMPSON EMPLOYEES
Promote and supports the Mission, Values, and Vision of Simpson,
Our Mission: Simpson builds communities and services for older adults to thrive.
Our Vision: Simpson will innovate to build exceptional, person-directed care and services that promote independence for older adults.
Our Values: In achieving our mission, we embrace the following values which align with the four pillars under which our organization operates:
SUSTAINING: Overseeing, protecting, and growing our resources
BUILDING: Promoting organizational growth by achieving the highest quality in all services while adhering to the highest moral and ethical principle
INNOVATING: Developing, adopting, and implementing new ideas and technologies through cooperation and coordinated efforts
INFLUENCING: Advocating in the wider community for those we serve without regard to their economic, ethnic, sexual identity, social, or religious backgrounds