***THIS POSITION IS LOCATED IN ANAHEIM, CA.***
Responsible for cleaning rooms, hallways and other areas as assigned and complying with DKN Hotels’ standards.
Essential Functions and Responsibilities of the job include but are not limited to:
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Clean guest rooms to DKN Hotels’ standards including but not limited to: making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
- Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
- Follow DKN Hotels’ policy for room amenities.
- Turn in all items left in guestroom to manager immediately.
- Maintain complete security of master room key. Return the key at the end of shift.
- Never leave the property with key.
- Report any maintenance items that need immediate attention.
- Assist with laundry as needed.
- Report any missing/found articles or damage to the Executive Housekeeper.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
- Deliver DKN’s "Home Away From Home" experience
- Perform other duties as assigned, requested or deemed necessary by management.
*Management retains the discretion to add or change the duties of the position at any time. *
Supervisory Responsibility:
None
Independent Judgment Used:
Only within the guidelines established by management and to the extent of operating within DKN Hotels’ policies and procedures.
Working Conditions/Environment:
Interior of guestrooms, hallways and storage rooms. Access to entire exterior and interior of property. Use of approved cleaning agents.
