The Case Manager is responsible for determining eligibility for client participation in coordinated services. The Case Manager is responsible for marketing, recruiting, and screening potential participants, conducting a thorough intake and assessment process, developing an Individualized Service Plan (ISP) with client, monitoring client progress and needs, assessing and linking participants to resources, and discharge planning. The Case Manager will also make appropriate referrals to other entities considered part of the multidisciplinary team. The Case Manager will also be responsible for documenting case notes and program activities, entering data, and preparing monthly reports reflecting such activity as indicated. This position reports to the Program Coordinator.
RESPONSIBILITIES
- Facilitate community presentations to make the community aware of the program
- Provide confidential direct treatment to individuals (including youth) and/or families (screenings, assessments, and care management) experiencing homelessness
- Conduct case management activities to monitor the process, which includes: intake, assessment, frequent contact with the client, service planning, and monitoring
- Develop, foster, and maintain ongoing relationships with schools, businesses, and community-based organizations
- Meet with community organizations for referrals and evaluation activities
- Prepare and submit reports to supervisor in a timely manner
- Attend training and workshops as they become available
- Assist in evaluation activities, including data collection, follow-up, and publicizing results
- Develop, implement, and monitor strategies to achieve goals
- Obtain and develop educational and participant informational materials to enhance program activities and training
- Participate in meetings and training as assigned
- Perform other assigned duties in a timely and efficient matter
