SYSTEM ADMINISTRATOR/CAI PROCTOR

Description  

Duties include, but not limited to: manage data systems, network, and peripherals; manage web based training tools to include; GTIMS Admin, Learning Management Systems, and other software support tools; maintain full operational capability of the information technology infrastructure and digital property; perform the administration, troubleshooting, and support of all task order operating systems, servers and applications; maintain operational capability of daily, weekly, and monthly backups with the Base Network Control Center (BNCC).    

Essential Duties and Responsibilities include, but are not limited to the following:  

• Work with host base Cybersecurity/Information Assurance Manager as required to obtain certification & training to perform FSA duties.  

• Obtain proper certifications and training IAW DoD 8570, Information Assurance Workforce Improvement Program,  

• Ensure communication devices, workstations, servers, peripherals, and operating system/application software are properly configured for network operation, are on-line, and are available to users/customers.  

• Ensure required training is completed for all users.  

• Maintain and provide operating manuals.  

• Upload, test, and validate required system software patches and security repairs to systems.  

• Responsible for physical security/control of system components.  

• Responsible for the installation of all program equipment, connection of peripherals, and the installing/deleting of client level software.  

• Configure client level software, modify software configuration, and perform basic configuration management functions.  

• Define ownership of applications and determine who has permission to read, write, and execute.  

• Assign and maintain user IDs and passwords according to AFI 33-200.  

• Assign user privileges on the system.  

• Monitor the efficiency of the system.  

• Perform normal routine system maintenance (e.g. back up, archive data files and add software updates).  

• Serve as the system troubleshooter.  

• •Provide software application assistance for commonly used office automation applications purchased from standard Air Force support contracts. Include support to standard wireless office automation devices.  

• •Perform initial client workstation diagnostics and troubleshooting of client workstations assigned to them.  

• Assign, modify, and delete passwords and user privileges according to AFMAN 33-223.  

• Report security breaches and distribute security information according to AFI 33-138 and local policies.  

• Coordinate support issues with all agencies.  

• Validate computer equipment requirements.  

Education and/or Experience  

• Bachelor’s Degree in Management Information Systems, Computer Science, Software Engineering or other technical equivalent and 3+ years of experience in Information Technology field on a DoD system, or a combination of education and related experience.   

• Minimum of DoD Directive 8570 Information Assurance Technical Level-II certified.  

• Experience in host and client/server, telecommunications and network migration and development, desktop computing, information system integration, hardware/software evaluation, information engineering and process reengineering methodologies are required.  

• Proven telecommunications and network analysis, design, implementation, tuning, and maintenance required.  

• Experience with the following operating systems, tools, databases, hardware platforms: HP-UX, HTML, Windows, SMS, MS-Exchange, MS-Outlook, TCP/IP, ISDN, FTP, Telnet, ORACLE, and MS-SQL are required.  

• NT and/or Windows server management experience (Active Directory, NTFS, GPO, IPsec, Exchange, SQL, WSUS)  

• Experience in design, test, troubleshooting Ethernet LAN and WAN networking and protocols (Layer 2/3 VLANs, VLAN trunking, IOS, PIX/IDS, VoIP)  

• Thorough understanding of large scale storage technology (SAN, NAS, Fiber channel, Tiered storage, zoning, LUNs, security, replication, backup)  

Supervisory Responsibilities  

None  

Security Responsibilities   

Compliance with all company Information Systems security policies and procedures.  Personally responsible for proper classification and marking of all information and materials, in any form, produced by the incumbent. Shall be assigned specific responsibility for Information Security by immediate supervisor or department management. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval.  Incumbent shall execute company non-disclosure agreement prior to access to any controlled information.  

Qualifications   

Candidate must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Must be proficient in Ethernet protocols, and protocol analysis  

• Must be proficient in Microsoft Excel, PowerPoint, Project, and Word.  

• Must be able to effectively deliver oral presentations to management and customers  

• Must be able to work independently, with minimal supervision  

• Must be able to work overtime as required.   

• Must be willing to work any shift or day of the week as required.  

• Understanding of military protocols and customs is essential  

• Incumbent must be eligible for DoD Personal Security Clearance.  

Language Skills  

Must have the ability to read, analyze, and interpret the most complex documents. Will be required to respond effectively to sensitive inquiries and complaints. Must be able to generate effective oral and written presentations and proposals on complex subjects.    

Mathematical Skills  

Must be able to calculate figures and amounts, prices, commissions, and percentages, and to draw and interpret graphs.  

Reasoning Ability  

Must be able to define problems, collect data, establish facts, and draw valid conclusions.  An ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and written communication is desirable.    

Certificates, Licenses, Registrations  

MSCE, MCP, CCNA, CISSP or Security+ certification required 

Physical Demands   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Domestic and international travel as required.  

• Must be able to detect odors or hear noises, bangs, etc., or other sounds to detect problems or flaws in the functioning of simulators and its surrounding environment.  

Work Environment   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Work in a regular office environment; communicate via personal computer, telephone and fax.  

Equal Opportunity Employer M/F/D/V  

Delaware Resource Group of Oklahoma, LLC (“DRG”) is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. DRG provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.