JOB DUTIES:
Must be able to read and understand a map
Thoroughly inspect customer premises for signs of pest activity
Identify target pest species, their harborage and access points in and around the customers
property
Determine and record any preventative action necessary by the customer to reduce and/or
eliminate the pest problem
Determine and apply the correct safest pesticide to be used to control the target pest(s)
Report to the customers the work performed any corrective measures necessary for the customer to undertake,
and complete all applicable documentation, including the collection of any payment due
Record and document any pest activity not covered by the work agreement with the customer
Record any additional services or materials necessary to eliminate the pests not covered by the regular service
Thank the customer for their business and whenever possible always promote the services of the company
Unless otherwise instructed, the Service Technician must physically check in to the service office on a daily
basis
The Service Technician must present all service tickets, moneys collected, and all the relevant documentation at
check in
The Service Technician is responsible to address all customer request in a timely fashion or as directed by the
Service Manager
The Service Technician must address all new business requests in a timely fashion or as directed by the Service
Manager
The Service Technician is required to complete an acceptable amount of work each day as directed by the
Service Manager
The Service Technician is required to maintain an acceptable level of cancellations and a minimum level of
unserviced, each month, as laid down by company guidelines
The Service Technician must comply with the company dress code at all times
The Service Technician must ensure that all equipment, including the service vehicle, is kept clean and well
maintained
The Service Technician must be conversant with and follow all Federal, State and local ordinances relating to
Structural Pest Control
The Service Technician is required to maintain a courteous and polite manner at all times when dealing with
customers
The Service Technician, if responsible for a company vehicle, is required to drive in a safe and courteous
fashion at all times. The service vehicle must always be kept securely locked whenever unattended
The Service Technicians may not, without special permission
Treat against pests or in premises not covered by a particular job or agreement
Undertake any service, use any treatment technique, or any material not approved by the company
Give away any of the company’s materials or equipment
Carry out treatments in overtime or at special times specified by the customer
