Join our team today!
Mon-Fri
$18.00-$22.00 hourly (based on experience)
Responsibilities:
- Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate
- Invoice customers at time of closing order>confirm price table accuracy/customer billing information
- Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.
- Compiles repair details in Transman for onsite units and road service trucks.
- Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures.
- Develops estimates and communicate immediately 10% variance
- Adept and proficient at Transman, TMW and all required Microsoft Suite tools used.
- Adept and proficient with all shop related operating procedures, processes and workflows
- Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)
- Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.
- Knowledgeable and supports Safety, ELD & CSA communications with Drivers
Benefits:
- Aetna Meritain (offer 2 plans)
- Company Sponsored HRA card (Health Reimbursement)
- Excellus Dental
- Excellus Vision
- Pet Insurance / Pet Discount Program
- Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD)
- Company Sponsored Group Life Insurance (1x annual salary)
- EAP- Employee Assistance Program
- Profit Share Program
- 401K & 401K Company Match
- PTO (Paid Time off)
- 6 - Paid Holidays
