The Hospital Development Administrative Coordinator is responsible for administrative tasks as assigned to support the overall functioning of the Hospital Development department. This role provides support to ensure hospital experiences are consistent and the highest level of quality service and outcome is achieved.
ESSENTIAL JOB FUNCTIONS
Administrative Responsibilities
- Supports the Hospital Development Program Managers and Coordinators through the following activities:
- Reports generation, formatting, and emailing
- May assist with generation and distribution of organ and tissue donation outcome communication
- Is responsible for compiling annual referral list for distribution to all hospitals
- Compiles distribution lists for Annual Report, hospital awards, quarterly scorecards, and Trained Designated Requestor letters
- Prepares monthly hospital referral honor roll templates
- Assists with updating HD Call and HD Due Dates shared calendars
- Provides assistance as needed and directed for donation dashboard distribution, variance closure and follow up, and hospital profile updates
- Reviews monthly and quarterly hospital reports for documentation compliance
- May assist as point of contact for unassigned D classification hospitals on interim basis as needed
Internal Partner Responsibilities
- Supports the Medical Data Specialist team through the following activities:
- Assists in completing Death Record Review (DRR) as needed ensuring consistency, accuracy, and timeliness in reporting.
- Imports referrals into electronic medical record system
- Creates and distributes monthly referral workload spreadsheets
- Reconciles death and referral data for compliance reports
- Assists in obtaining hospital death lists
- Assists external key stakeholders in implementing and maintaining server access
- Tracks, manages, and organizes key death data from all hospitals
- Enters hospital profile information into the hospital record
- Requests hospital patient charts as needed
Other Responsibilities
- Manages administrative projects in support of Hospital Development department
- Serves as the department lead for contact management system (Microsoft Dynamics)
- Assists as needed with hospital badging process
- Performs other administrative duties as required by the needs of the company and the leadership team.
- Complies with applicable laws, regulations, and LifeCenter policies and procedures.
KNOWLEDGE, SKILLS, ABILITIES
- Excellent written and verbal communication skills with the ability to communicate effectively.
- Highly organized and with keen attention to detail
- A proactive team player.
- This individual must demonstrate operating knowledge of computers with a demonstrable, intermediate level skill (at a minimum) with Outlook, Word, Excel, and other comparable software programs.
BEHAVIORAL REQUIREMENTS
The employee in this position must uphold the core values of LifeCenter; these include:
- Integrity: We are trustworthy, reliable, respectful, and accountable.
- Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.
- Courage: We take personal responsibility and face challenges head-on.
- Service: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.
ANTICIPATED WEEKLY TIME COMMITMENT
The duties of this position will typically require 37 hours per week. Because of the nature of this position the incumbent may need to work outside of regular business hours, including evenings and weekends, sometimes without advance notice.
Physical Activities/Requirements
- This position requires the ability to effectively operate phones, computers, and other office equipment.
- The individual must have the ability to communicate clearly using the English language to accurately convey information and be able to hear at normal speaking levels both in person and over the phone.
- Specific vision abilities required by this position include close vision, depth perception, and the ability to adjust focus.
- Generally, working conditions do not require exposure to hazardous materials nor extremes in health and safety hazards. Work is normally performed in an office.
EDUCATION, EXPERIENCE & JOB REQUIREMENTS
- Bachelor’s degree preferred
- Relevant work experience can be considered as a substitution for academic requirements.
- Experience in a health care environment or related field is preferred.
- Although this position is remote, you must reside in or relocate to an area within LifeCenter's donation service area (dsa) which includes Washington State, Alaska, Northern Idaho and Montana by date of hire.
- Proof of COVID-19 vaccination, or applicable medical or religious exemption will be required as a condition of employment upon offer.
