POSITION SUMMARY
The Public Safety Officer reports directly to the Director of Public Safety and will be responsible for all security activities involving campus patrol, requests for service, opening/closing of facilities, responding to emergency calls, parking requests, and monitoring, and all other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Respond to calls for service.
- Communicate effectively with faculty, staff, students, and public safety departmental members regarding campus policies, procedures, emergency processes.
- Answer and monitor telephone and radio systems.
- Respond to emergency-based assignments and directives by supervisors and other institutional administrators.
- Work cooperatively and effectively with all members of the department, and other campus constituencies.
- Be familiar with, locate and communicate information in the Salem student handbooks, employee manuals, and Emergency Response Plan manual.
- Computer skills necessary to complete incident reports create campus identification cards, email correspondence, parking registration, payroll system, etc.
- Be familiar with and able to operate all fire alarm systems and burglar alarm systems on campus.
- Maintain current knowledge of buildings and properties including but not limited to safety hazard checks, security checks, floor plans, and employees that maintain offices in each facility.
- Perform facility-type maintenance work as needed.
- Ability to work rotating shifts, weekends, holidays, during inclement weather, and during other circumstances requiring public safety staffing.
- Provide constant foot patrol to the entire campus.
- Ability to use physical force to protect yourself or others if necessary and legitimately permissible.
- Be familiar with and use all issued equipment as required/needed.
- Have a thorough knowledge of campus properties and be able to provide direction to access locations.
- Performs and completes any other special tasks, responsibilities, and duties as assigned.
POSITION KNOWLEDGE, SKILLS, ABILITIES
- Excellent communication, oral, interpersonal, writing, and presentation skills.
- Knowledge of law enforcement/security best practices and procedures.
- Analytical skills and objective observance of situations and quick decision-making.
- Skill in managing situations firmly, courteously, tactfully, and impartially.
- De-escalation skills
- Ability to multi-task and work independently with demonstrated problem-solving skills.
- Ability to establish and maintain an effective working relationship between diverse operating organizations.
- Ability to organize work.
- Ability to communicate effectively both orally and in writing.
- Ability to cope with changing requirements, and goals (sometimes rapid changes).
