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Customer Support Specialist

Job Details

Fully Remote
$20.00 - $22.00 Hourly

Broker Support Specialist

Position: Broker Support Specialist (Fully Remote)

Join Our Team at Input 1!

Are you ready to be a key player in our dynamic team? As a Broker Support Specialist, you'll support agents and Sales with vital tasks like preparing premium finance quotes and setting up new agency relationships.

Watch a video presentation prepared by the hiring manager. Click on the following link to access the video: https://vimeo.com/969167175/ea28a1843f

What You'll Do

  • Prepare Quotes: Deliver accurate and timely premium finance quotes.
  • Support Agents: Assist with loan documentation and approval processes.
  • Build Relationships: Foster strong connections with peers, agents, and clients.
  • Handle Requests: Respond to calls and emails, ensuring excellent service.
  • Manage Tasks: Tackle miscellaneous projects and escalate issues as needed.

What You Need to Know Before Applying:

  • Schedule: Monday – Friday, 7:30 - 4:30 PST (1 hour lunch) or 8:00 - 4:30 PST (1/2 hour lunch) is the preferred schedule.
  • Employment: Full-time remote, employee position.
  • Compensation: $20 - $22/HR
  • Location: Candidates must reside within the US and be comfortable working Pacific hours.
  • Equipment is not provided, and a dual-monitor setup is preferred. A webcam and headset can be provided if needed.

What We're Looking For

Education & Experience:

  • College degree preferred.
  • 0-1 years in premium finance, insurance, or customer service.
  • Remote work experience is a plus.
  • Proficient in Microsoft Office, Teams, and SharePoint.

Skills:

  • Effective communicator and problem-solver.
  • Customer-focused and tech-savvy.
  • Strong organizational skills and attention to detail.

Why Join Us?

At Input 1, we value:

  • Integrity: Honesty and reliability in all interactions.
  • Respect: Valuing every individual.
  • Flexibility: Adapting quickly to change.
  • Self-Evaluation: Always improving.
  • Knowledge: Commitment to learning.
  • Compassion: Caring about our clients and colleagues.

Ready to Apply?

If you're excited to join a forward-thinking company, apply today!

Qualifications

Education & Experience:

  • College degree preferred.
  • 0-1 years in premium finance, insurance, or customer service.
  • Remote work experience is a plus.
  • Proficient in Microsoft Office, Teams, and SharePoint.
Apply