This position is primarily responsible for creating a variety of reports and data visualizations through Python and accessing SQL databases, while also providing support of the client database. This position works collaboratively with other Quality & Compliance team members to support agency wide initiatives especially related to data aggregation, analysis, and visualization. The ideal candidate will be extremely organized, highly detailed, analytical, able to exercise discretion, and provide deliberate communication across multiple disciplines.
FamilyForward is committed to upholding the Organizational Health Anchors that we have set for the agency, including safety; mindfulness and self-regulation; relational health; cultural diversity, inclusivity, equity, and anti-racism; clinical lens; vicarious trauma and compassion fatigue.
What puts FamilyForward Out Front:
- Leveraging technology to amplify our impact.
- Leading continuous quality improvement efforts through a constant curiosity mindset.
- Paid time off December 25th through January 1st each year.
- Emphasis on professional learning, growth, and development.
- Opportunity to work collaboratively with a dynamic team.
- We <3 Data!
- Ability to work a hybrid schedule with some in office days and some remote days.
How we wholeheartedly take care of our people:
- Competitive pay & benefits package includes:
- Medical, dental, and vision coverage for you and your family
- Optional short-term disability
- Virtual medical and mental health care coverage
- Employee Assistance Program counseling services
- Pre-tax medical Flexible Spending Accounts
- Health Reimbursement Account for deductible expenses over $1000 individual; $2000 for families
- 3% dollar for dollar company-matched 403(b) retirement savings account
- Company-paid long-term disability and life insurance
- 10 paid holidays, including 2 floating holidays for religious/cultural celebrations
- Wellness Week paid time off December 25th – 31st annually
- Paid vacation time and health and wellness leave
- Education assistance program
- Public Service Loan Forgiveness eligible employer
- Member and active participant in the Hispanic Chamber of Commerce and LGBTQ+ Chamber of Commerce
- Diversity Awareness Partnership Non-Profit Partner
What to expect on a given day as a Programmer 1:
- You will consult with agency leadership about technological needs, and available resources to improve efficiencies.
- You will build and modify legacy code in a variety of programming languages including, but not limited to Python.
- You will work in collaboration with the Q&C leadership to support contracts for client database, telehealth platforms, and external information technology support.
- You will address internal technology or equipment malfunctions, and present solutions to agency leadership.
- You will create and modify programs based on project specifications.
- You will manage, monitor, and maintain agency client database(s)
- You will provide daily support as needed to end-users and troubleshoot database problems with network administrators.
- You will assist with data entry requirements, and the collection, organization, and preparation of materials in response to requests for documents, reports, data, and technical assistance.
- You will collaborate with Q&C team members to produce timely, accurate, and engaging data visualizations and adjust content for audience.
You would be a good fit for this position if you:
- Have a Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field from an accredited institution; OR an equivalent combination of relevant education and professional experience required.
- Have one year’s related work experience and knowledge of non-profit operations desired, but not required.
- Have Python, Microsoft Office usage (especially Excel, Word, or Access), and IT experience required; knowledge of SQL is desired but not required
- Have excellent organizational skills and attention to detail for data entry and information management.
- Must be able to handle confidential information, administrative details, work independently, prioritize work, and meet deadlines.
- Have the ability to manage multiple projects and provide strong customer service skills.
- Have experience in child/family welfare or social service agency, desired but not required.
Working Conditions
This position requires sustained periods of work on the computer, including writing/typing. This position requires frequent and prolonged communication with others, in-person and via telephone/virtual conferencing. The employee will be asked to move around rooms or within a space. This role may require tasks that involve close vision and ability to adjust focus. Remote work via telecommunications may be frequent, secure internet connection required.
FamilyForward is an Equal Opportunity Employer and does not discriminate against employees because of their disability status, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the law. FamilyForward is committed to a diverse and inclusive workplace and will make reasonable accommodations to ensure the success of all employees.
Additional Notes
The statements herein are intended to describe the general nature and level of work performed but are not to be seen as a complete list of responsibilities, duties, and skills required of employees so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
