Food Service Worker

Job Summary:

Responsible for setting, servicing and cleaning the dining rooms; between meals assists with meal preparation, engage with residents, and assist other team members. Provide essential documentation as required by regulatory agencies.

Job Standards:

• Follow/adhere to the Code of Conduct

• Follow/adhere to organization, federal/state regulations and guidelines, including Resident Rights

• Maintain neatness, cleanliness, good personal hygiene, and a well-groomed appearance, adhering to dress code of the department

• Perform duties of job without posing a threat to the health and safety of themselves or others

• Must be free of communicable diseases

• Demonstrate the Core Values of Messiah Lifeways 

• Assumes accountability for compliance with federal, state and local regulations within the assigned duties and within his or her span of control

• Will assume responsibility to ensure secure handling of information, and will adhere to HIPAA Privacy and Security standards

• Recognize your role as part of the QAPI efforts of your organization and attend training to build understanding and capacity to undertake QAPI work

• Carry out QAPI roles and responsibilities as assigned

• Look for and share with leadership ideas for improvement in the organization

Job Duties/Responsibilities:

• Checks dining rooms and makes sure all tables, counters and menu items are available and in place for the meal to be served.

• Transfers any food items from the kitchen to the dining rooms or resident rooms' that are needed.

• Completes final stage of meal preparation in neighborhood kitchen as assigned.

• Serve hot and cold foods according to established procedures.

• Offers hot and cold beverages to everyone according to menu breakdown, resident preference, and special diets.

• Circulates through the dining room responding to the needs of the residents.

• Observes resident appetites and food intake as requested. Reports and/or documents to the manager any suggestions or concerns.

• Participates with neighborhood team to make sure meal is served efficiently and to the satisfaction of the residents.

• Complete daily documentation of recording dishwasher and food temperatures as well as daily meal census.

• Participates with neighborhood team to bus dining room tables; resets tables according to dining room procedure.

• Follows daily/weekly cleaning assignments to maintain a clean and sanitary kitchen.

• Ensuring the kitchen is stocked according to neighborhood needs and refills condiments, salts and peppers, daily.

• Return unused portions to the kitchen and notify Executive Chef or Production Supervisor.

• Attends meetings in conjunction with job responsibilities.

• Is sympathetic to residents and their needs.

• Assists other care team members as needed and qualified.

• Maintains a positive, friendly and compassionate attitude while in the presence of residents, family members and other Messiah Lifeways staff.

• Utilizes safety devices and follows safety precautions. Inspects all pieces of equipment prior to use for structural integrity and communicates any concerns to the manager.

• Correctly uses a variety of kitchen equipment for preparation, portioning, delivery and clean-up duties.

• Follows emergency procedures and responds rapidly and appropriately to emergencies ensuring the safety of the residents and staff.

• Follows proper procedures and promotes safe work practices in order to maintain a safe working environment.

• Works cooperatively and productively with others, including residents, families, and other employees; willingness to work under direction and supervision.

• Confidentiality regarding resident information must be maintained in strict confidence, as well as other information pertaining to the business of Messiah Lifeways.

• Additional duties and tasks as assigned by the manager.

• It is the responsibility of all Messiah Lifeways employees to be mindful of safety when performing duties. This is to include performing tasks in a safe manner, as well as being mindful of potential safety issues when traveling throughout the campus. If any unsafe conditions are discovered, this shall be reported to the Office of Safety and Security immediately, and actions shall be taken to reduce the possibility of injury until a permanent solution can be applied.

• Communicates any inability to perform a task, as assigned, to the manager.

• Actively participates in orientation and training of new team members.

Required Skills/Abilities:

• Ability to understand and follow instructions

• Has sensitivity to the needs of the residents

• Ability to cooperate with supervisors and work as a team 

• Is friendly and service oriented

• Follows established procedures during food preparation, meal service and clean up

• Observes and maintains sanitation standards throughout the department.

Education/Experience:

• Must be at least 15 years of age

Physical/Mental Requirements:

• Constantly walks and stands.

• Frequently bends.

• Occasionally climbs.

• Frequently handles, reaches, grasps, fingers, and feels

• Frequently communicates.

• Constantly lifts up to 5 lbs.

• Frequently lifts up to 20 lbs.

• Occasionally lifts up to 50 lbs.

• Will only push one stock/food cart or hot box at a time.

• Occasionally stressful situations including trauma, grief and death, public contact, decision making and concentration.

• Constantly exposed to noise. 

• Occasionally exposed to dirt, dust, smoke, fumes and cold, heat indoors.