Grocery Manager

Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth.

Vision Statement: Broulim’s Fresh Foods will always strive to be the best Independent Grocer in our communities.

Broulim’s Absolutes: fundamental practices that align our actions to our Mission and Vision Statements

Essential Job Duties and Responsibilities

1 - Skilled and Devoted Team Members

1. Oversees the development and growth of all Grocery Department team members by ensuring orientation, certification, on-line training, and continued training, ensuring all team members have the opportunity to be successful.
2. When supervising team members provide them with the proper training ensuring evaluations and any disciplinary concerns are handled properly and timely.
3. Possess knowledge and ability to teach others all fundamentals of grocery production. This will include but not be limited to stocking, facing, stacking, unloading, organizing and finishing.
4. Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual.

2 - Guest Service / Team Work

1. Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest’s needs in order to promote Broulim’s image and increase guest confidence and loyalty.
2. Maintain good working relationships with other department managers to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide.

3 - Quality and Value

1. In the absence of the store director, assume responsibilities of store director where required.
2. Responsible to schedule grocery department including dairy, frozen, and grocery freight.
3. Know and have the ability to cost out all products to determine proper retails.
4. Oversee the receiving, storing, pricing and merchandising, of all grocery products.
5. Plan and carry out aggressive merchandising programs for increased sales and assists management with cross merchandising ideas with other departments.
6. Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and outdated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
7. Maintain adequate and appropriate department records at all times.

4 – Environment

1. Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others.
2. Maintain a clean environment inside and outside the store by limiting clutter in isles, keeping cases and chrome clean, sweeping back room floors, and keeping clutter and debris from the front of the store.
3. Ensure safety for yourself and others by using equipment in a safe and cautious manner after seeking and receiving proper training and instruction.
4. Ensure security of the store facility by keeping the back doors locked, and securing the facility before leaving at night.

5 - Profitability and Growth

1. Maintain effective control of department labor and inventory in line with established budgets.
2. Meet or exceed budgeted expectations for contribution.
3. Possesses a good understanding of the meaning of sales, gross profit, labor and inventory and its relationship to the effective operation of the department.
4. Supervise the planning, organization, and direction of the activities in the Grocery Department.
5. Assist in maintaining effective department security in compliance with company policy and directives.
6. Maintains an awareness of competitive activity within the stores marketing area as it relates to the Grocery Department.
7. Ensure company standards for safety are maintained and safety equipment is utilized.
8. Ensure company standards for sanitation are maintained.
9. Ensure company standards for productivity are maintained.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills and abilities

1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.

2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.

3. Ability to accept constructive review and be accountable for one’s own success.

4. Must have ability to work weekends, evenings, and holidays.

5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim’s Mission.

6. Education: High School diploma or general education degree (GED); or related job experience and / or training are required.

7. Certificates / Licenses: Fork Lift Certificate if you are assigned to use fork lift.

8. Minimum Age:   18

9. Experience:   Must have previous grocery experience.

10. Math: Basic math skills required. Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required. An understanding of gross projections, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.

11. Computer: Excellent computer skills including Microsoft Excel, Word etc. required.

12. Equipment:  pallet jack, forklift, hand truck, box cutters, baler, 6 wheeler, ladder, scanner, 10 key and cash drawer, computer, etc.

13. Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job.

Work is generally performed in a safe and comfortable store environment with the possibility of infrequent exposure to cold conditions.