Account Representative

The Account Representative is responsible for calling on assigned accounts to establish relationships and generate referrals.  Additionally, the Account Representative is responsible for coordinating marketing efforts to engage with assigned referral sources.  The Account Representative will collaborate with intake and sales team members to ensure leads are allocated appropriately.     

Essential Job Functions/Responsibilities

• Conduct telephone/virtual sales calls to assigned referral sources
• Coordinate and distribute marketing materials to assigned referral sources
• Maintain an active list of referral sources and document activity in the CRM
• Work with regional sales staff to investigate new business opportunities
• Schedule educational in services for local teams to deliver, or provide them virtually
• Assist with the management of the LiveChat feature for customer engagement

We offer amazing benefits including growth opportunities! 

• Two medical plan choices
• Dental, vision and life insurance benefits
• Customized Mental Health Support Program
• Employee Assistance Program 
• Paid time off and paid holidays
• 401k Retirement Plan with up to 4% employer matching 
• Flexible Spending Account (FSA)
• Company-paid Basic Life Insurance, AD&D, Short Term and Long-Term Disability

• Bachelor’s degree in marketing, business, or healthcare preferred
• Sales experience, preferably in healthcare
• Exceptional time management and documentation skills
• Strong customer service skills
• Strong spoken language skills
• Ability to work independently
• Demonstrated skill in producing reports related to activity and outcomes
• Ability to work well in a performance-based environment
• Strong internal and external communication skills