The Medical Records Clerk is responsible for compiling, processing, and maintaining patient health information in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the practice in a timely manner
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
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Converts paper charts into EHR by scanning and uploading into EMR.
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Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
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Validates requests and authorizations for release of medical information according to established procedures.
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Performs quality checks on all work to assure accuracy of the release and confidentiality.
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Provides excellent customer service by being attentive and respectful; ensures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
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May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
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Maintains a clean and orderly work area, ensures that records and files are properly stored before leaving area.
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Works within scope of position and direction; willingly accepts assignments
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Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
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Maintains confidentiality, security, and standards of ethics with all information.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
