Title: Laboratory Phlebotomist Lead
Location: FCN Laboratory Services
City: Bellingham, WA
Position: Full-Time, Monday-Friday, occasional evening/weekend, variable shifts, Non-Exempt (hourly)
Compensation: The full wage scale is $19.75 - $27.05 per hour. We also offer a $3.00 per hour shift differential for eligible evening and weekend hours. Placement within the wage range is determined by the candidate’s relevant experience.
Bonus Programs: Employees are eligible annually to participate in discretionary bonus programs, as determined by FCN, which include the Years-of-Service bonus program, the Quality Performance bonus program, and the Performance Recognition bonus program.
Job Summary
Under the direction of the Lab Services Manager and Lab Services Supervisor, this position is responsible for overseeing the daily workflow of phlebotomists in all locations to meet high quality standards of patient care and regulatory requirements and in a manner that promotes and supports the Core Values of the Family Care Network. This position is responsible for working in draw stations as well as administrative time for overseeing the technical activities of the phlebotomists.
Essential Job Functions
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Provide leadership to staff as assigned by supervisor and/or manager.
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Schedule staff as directed by supervisor and/or manager.
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Mentor staff as needed to achieve competency/training.
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Provide quality patient care.
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Demonstrate clinical excellence.
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Research and investigate laboratory-related problems and follow through with solutions.
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Communicate with supervisor and/or manager regarding violation of policy, laws, rules, or scope.
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Assist with completion of new hire training (competency/training form).
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Assist with ensuring demonstration and observation of lab specific operational procedures (within 90-day period).
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Complete and report on special assignments as needed.
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Provide coverage for various lab shifts when necessary.
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Review and approve timecards as directed by manager.
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Establish and maintain courteous and effective interactions with colleagues and patients.
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Demonstrate a commitment toward meeting and exceeding the needs of our internal and external customers.
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Participate in appropriate departmental and organizational meetings and committees as defined by supervisor and/or manager.
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Participate in departmental and/or interdepartmental quality improvement activities.
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Perform delegated functions using established procedures, policies, guidelines, and standards per FCN standards and Washington State Dept. of Health scope of practice guidelines.
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Comply with all FCN policies and procedures.
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Additional duties as assigned
Knowledge, Skills & Abilities
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Proven phlebotomy competence
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Medical Terminology
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Regulatory requirements applicable to the assigned function.
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Policies, standards, procedures, tools and protocols applicable to the FCN laboratory function.
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Advanced computer skills including Microsoft Windows OS, Microsoft.
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Strong working knowledge of Outlook, data entry, simultaneous use of multiple computer systems.
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Manual dexterity and acuity necessary to prepare, screen and process specimens
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Ability to concentrate for long periods, utilize good judgement, work accurately under pressure and handle stress to meet deadlines.
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Ability to separate plasma and operate laboratory centrifuges
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Proven ability to organize and prioritize workload.
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Strong detail-orientation
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Ability to problem solve/troubleshoot issues.
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Strong customer service both in person and via telephone.
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Effective verbal, written and electronic communication with physicians, APPs, staff and patients.
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Ability to establish and maintain effective working relationships as required by the duties of the position
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Perform the physical/functional responsibilities of the position
About FCN: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. We offer an excellent benefits package including medical, dental and vision insurance, paid time off, 401K and profit sharing. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and fulfilling mission.
Benefits:
Our health benefit programs are designed to take care of you and your family, offering flexibility and quality care.
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Our health benefits include: two medical plan options, a flexible dental benefit including orthodontia, vision coverage, Employee Assistance Plans, Flexible Spending Account program and Life/AD&D, Hospital and Accident insurance plans. Benefit eligibility is determined based on the full or part-time status of the position.
At FCN, we value the importance of time away from work for leisure, health and well-being. Staff members accrue a generous Paid Time Off (PTO) program for vacation and short-term healthcare needs as well as an Extended Illness Bank (EIB).
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Our PTO and EIB benefits begin accruing from the first day of employment and employees are eligible to take paid time off after 60 days of employment. An employee accrues PTO at a rate based upon the number of months of service at FCN. A new full-time employee generally accrues 18 days per year. EIB accrues based upon the number of paid hours excluding overtime, with a full-time employee accruing a maximum of 48 hours per year. Benefit eligibility is determined based on the full or part-time status of the position. Employees who are ineligible for FCN’s PTO/EIB programs accrue Paid Sick Leave per Washington State law.
Our 401k retirement plan is designed to support you in preparing for retirement planning and include individualized financial planning guidance. Eligibility for the FCN Retirement Plan programs is determined based upon years of service and required payroll hours.
We offer the following programs:
Additional Benefits:
Our clinical staff members are eligible to receive state license reimbursement and an annual uniform allowance.