PRIMARY FUNCTIONS
- Acts as a coach and role model of the Occasions Values: Ownership, Respect, Passion, Stewardship, and Can Do.
- Demonstrates and promotes a 100% commitment to providing the best possible experience for clients of History Colorado and Occasions Catering
- Responsible for the opening and closing of the History Colorado Center and Grant Humphry’s Mansion as needed for events
- Provides onsite AV support as needed for events
- Works with GM & Venue Manager to create viable bar service through organization, inventory, and orders.
- Promotes 100% guest satisfaction throughout on-site full-service catering operations, as well as venue clients
- Ensures that all client related issues are resolved in a manner consistent with the company's goals and objectives
- • Provides feedback post event to Event Designers, Guest Experience, and culinary teams with the goal of continual improvement of process and guest satisfaction
- Manages liquor pulls, cash sales, and end of event liquor inventory
- Supervises all vendors & Occasions staff, making sure they follow all venue guidelines
Client Service
You will be the primary point of contact from Occasions & History Colorado for the client, planner, Occasions Event Staff and any other key stakeholders from the moment you assume control of an event until you depart the event. Virtually all communications will flow through you, and they will look to you as their venue expert. You will adhere to established venue guidelines and ensure all teams are treating the venues with respect.
Event Leadership
For the events you are scheduled to manage, you will be expected to check in with the lead catering captain on the event to ensure that the clients' vision and expectations are fully understood by the team executing the event. The event team should be empowered by the deep knowledge you’ve accumulated regarding the event and the client. In all cases, you’ll actively seek opportunities to interact with clients, captains, bartenders, chefs, and planners to nurture your relationship with them throughout the event. In cases where needed, you will step In and assist the Occasions team to ensure a successful event.
