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Service Concierge

Job Details

Tonkin Honda - Portland, OR
Full Time
$18.00 - $24.00 Hourly
Service

Description

Ron Tonkin Honda, conveniently located off SE 122nd Ave., is hiring Service Concierges for our service department! This is an entry-level service advisor position where you’ll be assisting main line service advisors and helping with general duties around the service department such as cashing customers out, keeping the dealership clean, and corresponding with customers in-person and over the phone. The ideal candidate would have a strong commitment to customer service, excellent problem-solving skills, and the ability to work in a fast-paced environment.

 

Service Concierge Job Responsibilities

  • Greet and assist service customers with check-ins.
  • Staging vehicles in the service repair area.
  • Answer inbound service calls and schedule appointments.
  • Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and ancillary duties that come with service writing.
  • Other duties that may arise in the service department.

 

Service Concierge Benefits and Compensation

  • Hourly plus bonuses, up to $24 per hour.

On top of competitive pay, we are proud to offer…

  • Top-of-the-line benefits including Health Insurance starting at under $100 per month.
  • Dental, Vision, and Company Paid Life Insurance
  • Employee Assistance Plan
  • 401k with Company Match
  • Lucrative Paid Time Off that accrues from Day 1
  • An excellent menu of voluntary benefits!

Qualifications

Service Concierge Qualifications

  • High School Diploma or Equivalent.
  • Driver’s License.
  • Prior Customer Service Experience is required.
  • Prior dealership experience is required.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen, THC not screened for.

 

If you’re ready for your career and to be our next Service Concierge – Apply Now!

Apply