Honda World in Westminster is seeking a motivated Body Shop Manager to lead our body shop operations. If you're passionate about delivering high-quality repairs, ensuring productivity, and providing outstanding customer service, we want you to join our team!
Why Work for Honda World?
- Industry-Leading Reputation: Join a trusted brand known for excellence and customer satisfaction.
- Career Growth Opportunities: We support professional development and provide paths for career advancement.
- Collaborative Culture: Work alongside a supportive team that values teamwork and innovation.
- Commitment to Quality: Be part of a team dedicated to delivering the highest standards in automotive repair and service.
Working as our Body Shop Manager means taking on a dynamic leadership role where every day presents new challenges and opportunities. You’ll manage a dedicated team of technicians, ensuring that high-quality repairs are completed efficiently, while fostering strong relationships with customers and insurance adjusters. The role is a mix of hands-on problem-solving, strategic planning, and customer service, all within a fast-paced environment where attention to detail and safety are paramount. The ideal candidate would have prior body shop management experience with a proven record of accomplishment.
Body Shop Manager Job Responsibilities
- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates and monitors the performance of all body shop employees.
- Prepares and administers an annual operating budget for the body shop.
- Directs and schedules the work of all body shop employees.
- Establishes and maintains good working relationships with insurance adjusters and customers to encourage repeat and referral business.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Gives fair estimates on costs and time required for bodywork.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Checks the quality of completed work.
- Handles customer complaints immediately and according to the dealership's guidelines.
- Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Provides necessary training.
- Ensures that proper safety equipment is available and being used properly.
- Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
- Monitors the maintenance of paint booths, frame straightening equipment, and other large, fixed assets to ensure long-term usage and value.
- Keeps abreast of new equipment and tools available and recommends purchases.
- Ensures that the work areas and customer waiting area are kept clean.
- Attends managers’ meetings.
- Maintains professional appearance.
- Performs other duties as needed.
- Acceptable attendance and punctuality.
Work Environment
- Shop/service bay and office setting, with exposure to noise, dust, fumes, and various materials.
Body Shop Manager Compensation and Benefits
On top of competitive pay, we are proud to offer…
- Top-of-the-line benefits including Health Insurance starting under $200 per month.
- Vision, and Company Paid Life Insurance
- Employee Assistance Plan
- 401k with Company Match
- Lucrative Paid Time Off that accrues from Day 1
- An excellent menu of voluntary benefits!
