Tonkin Wilsonville Nissan is seeking a dynamic and experienced Service Manager to lead our service department and deliver exceptional customer experiences. If you're passionate about the automotive industry, thrive in a fast-paced environment, and excel in team leadership, we want to hear from you!
We pride ourselves on creating a supportive, growth-oriented work environment. As a Service Manager, you'll be part of a dedicated team that values collaboration, excellence, and innovation. We offer opportunities for professional development, competitive compensation, and a strong focus on work-life balance. Our company’s commitment to both employee success and customer satisfaction ensures that you’ll be working in a positive and rewarding atmosphere, where your contributions make a real impact.
Service Manager Job Responsibilities
- Lead and manage the service department, ensuring efficient operations and high customer satisfaction.
- Oversee daily service activities, including scheduling, workflow, and technician performance.
- Maintain a positive work environment focused on teamwork, safety, and customer service.
- Work closely with parts and sales departments to coordinate customer service efforts.
- Ensure compliance with dealership policies, procedures, and standards.
- Monitor and improve key performance indicators (KPIs) such as service revenue, repair order count, and customer retention.
- Handle customer concerns, ensuring timely and satisfactory resolution.
Service Manager Compensation & Benefits
On top of competitive pay, we are proud to offer…
- Top-of-the-line benefits including Health Insurance starting at under $100 per month.
- Dental, Vision, and Company Paid Life Insurance
- Employee Assistance Plan
- 401k with Company Match
- Lucrative Paid Time Off that accrues from Day 1
- An excellent menu of voluntary benefits!
