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Shop Production Manager / Dispatcher

Job Details

Ford of Kirkland - Kirkland, WA
Full Time
$60,000.00 - $70,000.00 Base+Commission/year
Service

Description

Ford of Kirkland is seeking an experienced Shop Production Manager / Dispatcher to join our team. If you thrive in a fast-paced, service-driven environment and have a strong background in automotive service operations, we want to hear from you!

Working at Ford of Kirkland means joining a team that values collaboration, customer satisfaction, and professional growth. We take pride in our strong community presence and commitment to delivering exceptional service. As part of our team, you’ll have access to continuous training opportunities, competitive compensation, and a supportive work environment where your contributions are recognized. Join us and be part of a dealership that prioritizes both its employees and customers, making every day a rewarding experience.

 

Shop Production Manager / Dispatcher Job Responsibilities

  • Coordinate and manage the workflow in the service department, ensuring timely and efficient completion of jobs.
  • Dispatch work to technicians based on skill sets and availability.
  • Monitor job progress and communicate with service advisors and customers on status updates.
  • Ensure the shop maintains high levels of productivity and efficiency.
  • Assist in resolving technical issues and problem-solving in real-time to avoid delays.

 

Shop Production Manager / Dispatcher Compensation & Benefits

On top of competitive pay, we are proud to offer…

  • Top-of-the-line benefits including Health Insurance starting at under $100 per month.
  • Dental, Vision, and Company Paid Life Insurance
  • Employee Assistance Plan
  • 401k with Company Match
  • Lucrative Paid Time Off that accrues from Day 1
  • An excellent menu of voluntary benefits!

Qualifications

Shop Production Manager / Dispatcher Qualifications

  • Proven experience in a similar role within an automotive dealership or service center.
  • Strong organizational skills and attention to detail.
  • Familiarity with CDK or other dealership management software is highly preferred.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Excellent communication and team management skills.

Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen – THC not included in the screening.

 

If you are an experienced Shop Production Manager / Dispatcher looking for a dynamic role in the automotive industry, apply today! We look forward to hearing from you.

Apply