KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
At least 21 years of age
High school diploma or GED required
1 years previous slot technician experience or Electronic technology background
Or
Certificate of completion from a Slot Technical program
Skills
Required:
- Strong computer skills with experience in word processing, databases, and spreadsheets (ability todemonstrate proficiency)
- Strong organizational skills
- Strong written communication skills
- Strong verbal communication skills
- Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery
- Accurate and detail-oriented
- Strong problem solving skills
Abilities
Required:
- Ability to maintain high confidentiality
- Ability to independently manage multiple tasks in a professional manner
- Ability to work independently with minimal supervision
- Ability to work cooperatively with all departments
- Ability to manage extensive amounts of paperwork
- Ability to operate most office equipment (computer, fax, copier, etc.)
PHYSICAL DEMANDS
While performing the duties of this position, the team member is required to walk and/or stand for long periods oftime. Walking will require a fast pace at times. The team member will be required to bend, stoop, and kneel occasionally. The team member must also be able to lift and/or move up to fifty (100) pounds.
WORKING ENVIRONMENT
Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.
Native American Preference will apply in accordance with Tribal policies
All Casino employees are responsible to ensure that their designated operations are in compliance with Casino policies, MICS, Tribal policies, State compact and Tribal gaming regulations.