As a Medical Assistant, you will be a part of the Integrated Clinical Care Team, engaging with our patients to develop lifelong well-being and health. The Medical Assistant role makes a difference in our patient care and assists physicians and other clinicians by providing a unique blend of skills and knowledge to carry out prescribed medical treatment. Medical Assistants perform administrative and clinical tasks in our Community Health Center while delivering outstanding customer service and maintaining positive patient engagement.

Duties Include:

• Use specialized skills to operate Health center equipment such as the autoclave, sphygmomanometer, stethoscope, hematocrit, electrocardiogram, tympanogram, and hearing test equipment.
• Monitor refrigerator temperatures daily for vaccine preservation and assist in inventorying supplies and pharmaceuticals.
• Assist medical providers with specialty referrals for patients, including outside medical providers and services.
• Assist medical providers with prior authorizations for medications and imaging services as required by the patient’s medical insurance carrier.
• Interview patients, gather updated medical history and preventive care data, and enter information into the electronic medical record.
• Organize and schedule appointments for assigned medical providers.
• Update medical records and insurance documentation.
• Work with medical providers as support staff as needed, checking patients in for office visits; measuring the patient’s vital signs (blood pressure, temperature, pulse, respiration, oxygenation level, etc.), height and weight, basic vision screening etc.; and recording their information in the electronic medical record.
• Perform injections, immunizations, wound care, phlebotomy, etc. Instruct and counsel patients regarding prescribed treatments and regimens per the providers’ instructions.
• Perform and process routine laboratory tests and coordinate with the lab to obtain test results when asked.
• Sterilize and service Health Center equipment and lab areas per established procedures.
• Assist the providers during examinations and procedures by setting out equipment and performing other assigned tasks.
• Demonstrate compassionate and professional conduct to inspire the trust, confidence, and respect of patients, providers, clinic staff, and other medical providers.

• Monitor supplies to ensure a consistent stock; order (or advise ordering staff) clinic supplies, immunizations, and pharmaceuticals from established sources per the clinic manager's approval.
• Conduct regular inventory of medical, pharmaceutical, janitorial, and other supplies.
• Assist with the Immunization Coordinator role with the WA State Immunization Registry (WAIIS), inventory and usage reports, vaccine ordering, and maintaining refrigerator/freezer temperature logs.
• Develop and build immunization knowledge and skills via ongoing Immunization training.
• Actively develops positive relationships with patients, community members, and local physicians, agencies, and organizations that serve as or may serve as patient resources.
• Maintain the highest standards of ethical conduct, including maintaining the strict confidentiality of patient information.
• Ensure the timely, accurate communication of issues to the Center’s medical providers, patients, the community, staff, and local medical providers by expressing self clearly and effectively when talking to groups and individuals.
• Ensure timely, accurate, and complete documentation on patient charts and documentation for outside agencies and medical providers.
• Ability to be flexible as daily duty assignments can change based on the Health Center’s needs (e.g., will need to work with providers as support staff when required, assisting with referrals and prior authorizations, etc).
• Ability to prioritize activities and follow standing orders and Health Center procedures.
• Contribute to Health Center effectiveness and positive relations by having good communication skills and working well with the clinic and tribal staff, patients, medical providers, other tribal departments, and other referral resources.

Remote work:

• This position is not eligible for remote work.

Other duties as assigned.

Education and Certifications:

• GED or High School Diploma required.
• Two Years of College with emphasis on medical assisting preferred.
• Medical Assistant certification in the State of Washington is required.
• First Aid and CPR certification required
• Naloxone training required within first 3 months of hire.

Experience:

• A minimum of one-year experience in a primary care clinic or similar medical setting is desired.
• Computer Skills: Experienced or able to learn: PC network, NextGen electronic health records, data entry programs such as the WA State Immunization Registry(WAIIS), Microsoft Word, Excel
• Interpersonal Relationship Ability: Ability to interact with others in a professional and compassionate manner, maintain confidentiality and work well as a member of a team.

Physical Requirements:

• Regularly required to finger, handle, reach with hands and arms

• Normal audio and visual acuity
• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
• Will work with blood or blood-borne pathogens and will require applicable training.

Travel Requirements:

• Local, Statewide, and out-of-state travel may be required.