JOB DESCRIPTION
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JOB TITLE: Case Manager
PROGRAM: HRA/HSA Scatter Site
LOCATION: Bronx, Brooklyn, Queens - based on Program location
FLSA STATUS: Exempt
EMPLOYMENT STATUS: Full time,35 hrs
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JOB SUMMARY
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The Case Manager’s main responsibility is to provide case management services for a caseload of 22 clients and their family members. The Case Manager prepares comprehensive assessments and service plans. Home visits and Field work are required.
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ESSENTIAL FUNCTIONS AND KEY ACCOUNTABILITIES
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Ensure that each client is receiving appropriate and effective case management services
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Conduct comprehensive assessments and develop comprehensive service plans that identify mutually agreed upon long and short-term goals.
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Conduct face to face contacts (home visits/office visits) as specified in the service plan(s); with a minimum of one home visit per month and one contact per week.
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Provide assistance in accessing primary medical care; assistance with adherence to medication regiments; teach activities for daily living; nutritional services; recreation programs; assistance in employment assessments, training, and private sector placement services; prevention with positives; and other necessary services to clients to increase their capacity for independent living.
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Review the case management service plans and conduct reassessments on a quarterly basis to ensure that services are appropriate for the clients’ current needs.
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Provide crisis intervention to clients and their families as needed.
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Maintain ongoing awareness of clients’ medical conditions so that services are appropriate to changing needs.
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Arrange support and home health care services as necessary, making referrals to medical, home care, mental health and/or substance abuse services
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Ensure that clients pay the balance of their rent, telephone and utility bills.
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Provide counseling and orientation regarding tenant’s rights and responsibilities to maintain and retain housing.
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Assist clients in moving from hospitals, nursing homes or other locations into their apartments, and, provide transportation when necessary.
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In collaboration with vocational counselor and entitlement specialist provide advocacy & referrals to employment programs for training and job placement in the private sector.
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Assist clients in locating alternative housing options, when a client’s health so requires.
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Provide and coordinate all supportive services as needed.
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Collaborate with all providers within and outside of Comunilife involved with the client/family. Coordinate and collaborate with HASA personnel as required.
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Maintain regular personal contact, developing a trusting working relationship with clients in order to monitor physical and emotional capacity for independent living
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Maintain and complete required documentation including all contacts made with the client and any contact on their behalf
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Participate in weekly supervision
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Submit a weekly schedule of field visits
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Participate in mandated training workshops, seminars, and case presentations as well as meetings with peers and supervisors
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Perform any other duty as assigned
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REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
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Extensive knowledge of case management principles and practices
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Good initiative and learning ability of HRA-HASA Scattered Site Program Desk Guide and the HIV/AIDS Program, Office of Mental Health regulations.
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Responsible, organized, effective, and efficient. Ability to perform multiple assignments simultaneously. Communication skills (effective & Actively listening, Verbal and written)
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Community minded, patient, creative, flexible, compassionate, and culturally sensitive to persons who are diagnosed with HIV/AIDS, severe and persistent mental illness.
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Ability to deal tactfully and diplomatically with other Comunilife employees, Federal, State, and City officials, professional and technical groups, clients, and the general public.
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JOB SPECIFICATIONS
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Education and Experience Requirement(s)
Bachelors Degree required; with minimum one to two years field work experience HRA/HASA direct work experience. Associates degree with commensurate case management experience. Individual, family and group counseling experience required, particularly with HIV+/AIDS affected populations and/or substance abuse individuals. Preference given to persons with experience in Scattered Sites Programs, bi-lingual, bi-cultural in Spanish, a plus.
Physical Demands
Walking and climbing stairs.
Working Conditions
Home visits and field work required. General office work environment.
Certifcations & Licenses Required
None.
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SAFETY RESPONSIBILITY
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Be familiar with and obey all company policies and regulations;
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Perform jobs according to safety procedures;
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Use all personal protective equipment as required;
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Immediately report all unsafe practices, conditions, and/or equipment;
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Immediately report any accident or injury;
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Always remain alert for potential hazards;
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Exercise good judgment and common sense in all aspects of the job;
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Relate with clients/tenants in a professional and courteous manner;
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Use company equipment in a safe and defensive manner to avoid injury to oneself and others as well as property damage.
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Stay current on all licenses and privileges that carry expiration dates such as Driver’s License, Food Handler Certificates, F-80 Certificate of Fitness
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Conduct oneself in a manner which does not interrupt or interfere with and is conducive to the harmonious operation of the company’s business.
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CERTIFICATION
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I certify that I have read and understand the essential functions, required skill-set, and job specifications, as described in the job description for the Payroll Manager and hereby accept the position.
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Employee Signature Date
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Supervisor Signature Date
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