Internal Communications Manager

We are seeking a dynamic and experienced professional to join our team as the Manager of Internal Firm Communications. This individual will develop and execute communication strategies to engage our Partners and staff, promote key messages, and develop focused narratives that connect our management decisions with the firm’s long-term strategy. The successful candidate will be a strategic thinker with excellent communication skills, capable of translating complex information into compelling narratives.

Roles and Responsibilities

Strategic Communication Planning:

• Develop and implement internal communication strategies aligned with the firm's objectives and values
• Collaborate with senior leadership to identify key messages and ensure consistent communication across all channels
• Develop an internal communications rhythm and editorial calendar to drive appropriate communications at the right time and interval, and to the right populations

Internal Communication:

• Conduct stakeholder analysis to identify and prioritize key audiences during communications campaigns
• Develop and execute communication strategies across multiple channels, including but not limited to email, intranet, videos, office displays, and more. Identify new channels and tactics to keep employees engaged and informed across all levels, geographies, and teams.
• Work with department leaders on communications strategies for their specific departments and assist with the development of their communication approaches; ensure cohesive messaging and alignment with overall firm strategies

Executive Suite Communications:

• Serve as a key liaison for executive leadership, ensuring their communication aligns with the firm's overall messaging, goals and objectives
• Assist with writing communications for members of the C-suite. This can take the form of drafting, editing, brainstorming, or synthesizing based on other materials
• Achieve a common voice for certain executive communications

Content Development:

• Write internal communications including emails, blog posts, bulletins and newsletters, presentations, etc.
• Ensure all communication materials adhere to brand guidelines and maintain a consistent tone and voice

• Bachelor’s degree in Communications, English, Public Relations, Journalism, or related field
• Proven experience in internal communications, marketing communications, or a related field.
• Experience with change management communications including stakeholder analysis, preferably in a large, dynamic organization
• Excellent written and verbal communication skills, able to write effectively in multiple styles and in different voices
• A creative disposition; someone who enjoys solving communication challenges in novel ways and applying ideas from different disciplines and settings to the task at hand
• Demonstrated ability to develop and execute successful communication strategies
• Excellent interpersonal and relationship-building skills
• Ability to work collaboratively with cross-functional teams
• Strong organizational and project management skills
• High level of discretion and ability to handle sensitive information
• Proficiency in Microsoft Office, particularly Word and PowerPoint, and other relevant communication tools