Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
The Vice President of Business Intelligence offers leadership in the areas of data and analytics strategy in support of Gesa’s Strategic Imperatives and Goals. This position will provide strategic vision and inspire change for the credit union with effective data integration, governance, and integrity. In addition, the Vice President will meet the needs of business lines to grow the credit union, increase efficiency and meet organizational metrics. As a member of the Leadership Team, the VP of Business Intelligence, has broad responsibility for driving the organization’s growth objectives as well as the quality and depth of member relationships. This team member will also be expected to serve as a role model for the company culture and maintain a positive attitude that promotes creativity, teamwork, and a favorable image of the company.
What You Will Be Doing:
- Provide leadership and oversight to the data warehouse, data lake, data architecture and integration, and data analytics teams.
- Demonstrated ability to create an innovative vision and lead and develop a team to deliver on the vision.
- Strong ability to glean insights and tell a story from data, analytics and insights inspiring action and change.
- Provide visionary leadership, foster innovation, and excellence, and build bridges, internally and externally, to support the achievement of our organizational strategy and objectives.
- Strong knowledge of the financial services market and member needs.
- Experience utilizing and applying statistical and machine learning methods such as propensity models, regression (logistic, linear), clustering, decision trees, random forest, Bayesian methods, etc.
- Proven ability to anticipate the quickly changing marketing and sales landscape and inspiring and aligning the team around a clear, achievable vision.
- Proven ability to work outside of the technology arena enough to understand and collaboratively partner with Retail, Marketing, Risk, Finance and Lending employees and leadership.
- Develop and monitor key performance indicators (KPIs) and use data-driven insights to analyze and drive continuous improvement and innovation.
- Demonstrated passion for deepening relationships with members through data.
- Foster a culture of team member engagement while ensuring accountability to prominent levels of quality, productivity, and member relationships.
- Serve as an engaged member of the Executive Leadership Team and effectively contribute to team constructive collaboration, organization-wide strategy, communication, and leadership.
- Oversees the work of third-party subcontractors, partners, and integrations ensuring contract requirements and deliverables are met.
- Provide regular updates to senior management and stakeholders on project status, risks, and issues.
About You:
- Expert level knowledge of all internal processes, procedures, limits, technology, and all associated items that impact data analytics.
- Expansive knowledge of industry trends and best in class solutions.
- Lead and mentor small to large teams.
- Ability to lead large and complex projects to successful completion.
- Maintain deep knowledge of design, development, and implementation strategies of digital products.
- Deep knowledge of product sales and service and familiarity with member onboarding.
- Maintain up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.
- Ability to work with other departments and influence vendor partners.
- Display respect for diversity: treat people with respect, keep commitments, and maintain a prominent level of integrity.
- Effectively communicate and receive ideas and information.
- Ability to create and manage a departmental budget.
- Ability to run project implementations similar to a project manager.
- Possess and display excellent customer service attributes.
- Maintain a positive and professional image through effective verbal and written communication.
Leadership Core Competencies:
Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other. We believe that every team leader, no matter their position or years of experience, must model and continue to strengthen these competencies which are foundational to our view of leadership and support the achievement of our strategic goals.
- Leading Others
- Developing Others
- Emotional Intelligence
- Social Responsibility
- Performance & Results Orientation
