Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

The Robotic Process Automation (RPA) Analyst will be responsible for identifying, designing, and implementing RPA solutions to optimize business processes. This role involves close collaboration with various business units to understand their workflow requirements and the RPA Center of Excellence (COE) on developing automation strategies and ensuring successful deployment and maintenance of RPA solutions.

What You Will Be Doing:

1. Identify organizational deficiencies in processes and pinpoint possible solutions.
2. Work with subject matter experts to gather and document process requirements and workflows for automation.
3. Conduct detailed analysis of business processes to identify automation opportunities.
4. Evaluate and prioritize processes for automation based on feasibility and potential ROI.
5. Develop specific business cases, along with key performance indicators for each robotics implementation project and back tests outcomes to ensure KPIs are met or exceeded.
6. Create detailed process design documents for RPA development.
7. Ensure solutions are scalable and maintainable.
8. Collaborate with RPA developers and RPA COE on solution design and execution.
9. Perform thorough testing and validation to ensure robotic automations operate as intended.
10. Monitor robotic automations to ensure they are functioning correctly and efficiently.
11. Identify and troubleshoot Bugs that arise during robotic automation operation.
12. Evaluate enhancement opportunities to improve robotic automation performance.
13. Work closely with business units and RPA COE to ensure alignment on automation goals.
14. Provide training and support to end-users and team members on RPA solutions.
15. Consult and interact with leadership teams, internal customers, vendors, and suppliers to ensure effective product and application performance.
16. Perform other duties as assigned.

About You:

1. Strong analytical and problem-solving skills.
2. Excellent verbal and written communication skills, including listening and conflict management skills.
3. Effective interpersonal skills to deal with a range/variety of people.
4. Must poses strong organizational skills.
5. Detail oriented and committed to quality.
6. Proven track record of strong innovation skills.
7. Ability to work across the organization at all levels with a wide range of skillsets and styles.
8. Adaptable and can manage change with ease.

What You Will Need:

1. Bachelor’s degree in business administration or related field preferred.
2. Four (4) years of relevant experience in lieu of a degree acceptable.
3. Proven experience in process automation and implementation.
4. Required to perform daily tasks independently, as well as collaboratively.
5. Ability to travel to complete assigned responsibilities and attend professional seminars and education as approved.  

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

$80,259.24 - $120,388.85

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)